Medication Therapy Management MTM Pharmacist

The Kroger Co.; Cincinnati (OH); On-site; USD 120,000 - 150,000; Full time

Job summary

The Kroger Co. is seeking a pharmacist to provide patient-centered services from our centralized contact center at the University of Cincinnati location.

Services include comprehensive medication reviews, targeted interventions, and adherence monitoring, delivered telephonically to patients, pharmacies, and providers, in alignment with Kroger Health values. Responsibilities span medication problem resolution, patient education, and collaboration with the healthcare team.

Qualifications

• Pharmacy degree required and licensure in resident state.
• State Board of Pharmacy license in good standing.
• ASHP-accredited residency or 2+ years relevant pharmacy experience.

Responsibilities

• Identify, prioritize, and resolve medication-related problems and determine appropriate follow-up care.
• Help patients identify barriers to adherence and develop solutions.
• Use professional communication to engage patients and caregivers in decision making.
• Formulate therapeutic goals for patients based on medications and disease states using guidelines.
• Make professional recommendations to other healthcare team members clearly and timely.
• Demonstrate cultural competence and respect for patient preferences and needs.
• Teach, mentor and supervise pharmacy students on IPPEs and APPEs.
• Precept and mentor other staff, interns, or residents.
• Ensure patient information and all areas of practice are compliant.
• Meet productivity and performance expectations set by supervisor.
• Align with Kroger Health’s purpose, vision, and mission.
• Document all services in a timely manner and manage workload efficiently.
• Assist supervisor with other projects as needed and provide support to Kroger Health operations.
• Ability to work in a high-paced and sometimes stressful environment.
• Ability to manage conflict in a collaborative manner.
• Demonstrate honesty and integrity regarding customer and business information.
• Follow directions and seek help to resolve customer and business issues.
• Provide support with minors, individuals with special needs, and older adults.
• Must be able to perform essential functions with or without reasonable accommodation.

Education

Pharmacy Degree (BS-Pharmacy/PharmD) Required

Job description

This role requires on-site attendance at our University of Cincinnati location and does not offer a remote work option.

Provide patient-centered services that optimize medication therapy for improved clinical and economic outcomes and excellent patient care from a centralized contact center. Services will be provided telephonically and include, but are not limited to: Comprehensive Medication Reviews, Targeted Interventions, Adherence Monitoring Interventions, and other Enhanced Patient Education Services. Ensure accurate and efficient KHC service is provided to our patients, the pharmacies we service, and the providers we support. Demonstrate the company’s core values of respect, honesty, integrity, diversity, inclusion and safety.

Responsibilities

• Identify, prioritize, and resolve medication-related problems, determine appropriate follow‐up care, and prevent new medication therapy problems
• Help patients identify barriers to adherence and develop solutions to overcome those barriers
• Use appropriate and professional communication skills and effective education techniques to engage patients and/or caregivers in decision making
• Formulate therapeutic goals for patients or caregivers based on medications and disease states using knowledge of primary literature and guidelines
• Make professional recommendations to other healthcare team members clearly, concisely, assertively, and in a timely manner
• Display cultural competence, respect for diversity, and respect for patient preferences and needs when providing patient care
• Teach, mentor and supervise pharmacy students on their Introductory Pharmacy Practice Experiences (IPPEs) and Advanced Pharmacy Practice Experiences (APPEs)
• Precept and mentor other staff, interns, or residents
• Ensure patient information and all areas of practice are handled in a compliant manner
• Meet productivity and performance expectations set forth by supervisor
• Demonstrate understanding and commitment to the purpose, vision, and mission of Kroger Health
• Apply effective workload and time management skills and document all services in a timely manner
• Assist supervisor with other projects as needed
• Provide support for other Kroger Health Connect and Kroger Health operations when needed
• Ability to work cooperatively in high paced and sometimes stressful environment
• Ability to manage conflict in a reasonable, nonconfrontational and cooperative manner
• Ability to act with honesty and integrity regarding customer and business information
• Ability to follow directions and seek assistance when necessary to resolve customer and business issues
• Provide support and assistance through direct interaction with minors, individuals with special needs, and/or older adults
• Must be able to perform the essential functions of this position with or without reasonable accommodation

Qualifications

Minimum

• Pharmacy Degree (BS-Pharmacy/PharmD) Required
• Must be licensed and remain in good standing with the State Board of Pharmacy in resident state
• Must be willing and able to obtain additional non-resident licensures as assigned
• ASHP-accredited residency or 2+ years relevant pharmacy experience
• Proven strength in written and oral communication skills to effectively relay information to patients, pharmacies, providers and to all levels of the organization
• Effectively able to prioritize and handle multiple projects and responsibilities
• Pharmacy Board Certification (Board of Pharmacy Specialties)