Description
About the Company:
Custom Health is a fully integrated Health-Tech company focused on delivering patient-centric health care as a service. We are on a mission to transform the patient experience for home-based patients, driving better patient outcomes and total cost of care reduction. Powered by our modern purpose-built technology platform, fully owned high-volume central fill pharmacy hubs, and a comprehensive in-house clinical care team, Custom Health delivers optimized and personalized care for home-based patients with precision and at scale.
Visit our website to learn more: www.customhealth.com
About the Job:
We are seeking a responsible and reliable Medication Delivery Technician to join our team. The Delivery Technician will play a crucial role in ensuring the safe and timely delivery of pharmaceutical products to various locations. This position demands a high level of attention to detail, strong customer service skills, and adherence to safety protocols.
Key Responsibilities:
- Safe and Timely Deliveries: Ensure the accurate and timely delivery of pharmaceutical products to designated locations while adhering to company and regulatory safety standards.
- Route Management: Plan and follow the most efficient routes for timely deliveries. Adjust routes based on traffic, weather, and other conditions to meet delivery schedules.
- Customer Service: Provide exceptional customer service by maintaining a professional and courteous demeanor during interactions with clients and customers. Address any delivery-related inquiries or issues promptly and effectively.
- Compliance: Comply with all applicable laws and regulations related to the transportation of pharmaceutical products. Ensure all deliveries are completed following company policies and procedures.
- Vehicle Maintenance: Perform regular maintenance checks on the delivery vehicle to ensure it is in good working condition. Report any vehicle issues or maintenance needs to the Operations Manager.
- Documentation: Maintain accurate records of deliveries, including delivery times, recipient signatures, and any discrepancies. Complete all required documentation and submit it in a timely manner.
- Safety Standards: Adhere to all safety standards and protocols, including the proper handling and storage of pharmaceutical products during transport.
- Collaboration: Work closely with the pharmacy team and other staff members to coordinate deliveries and ensure smooth operations.
Requirements
Qualifications:
- Education: High school diploma or equivalent.
- Experience: Previous experience as a delivery driver, preferably in the pharmaceutical or healthcare industry.
- MUST HAVE a Pharmacy Technician or Nursing (CNA) experience
- Licenses: Valid driver’s license with a clean driving record. CDL (Commercial Driver’s License) may be required depending on the vehicle type.
- Skills: Excellent organizational and time management skills. Strong customer service and communication abilities.
- Physical Requirements: Ability to lift and carry pharmaceutical products and packages up to 14 pounds. Ability to sit, stand, and drive for extended periods.
- Other: Reliable and punctual with a strong commitment to safety and customer service. Ability to pass a background check and drug screening.
Benefits:
- Competitive salary and benefits package.
- Health, dental, and vision insurance.
- Paid time off and holidays.
- Opportunities for professional development and career advancement.