Medication Assistance Program Assistant

Texas A&M University Health Science Center; Victoria (TX); On-site; USD 21,000 - 29,000; Full time

Job summary

Texas A&M University Health Science Center’s Coastal Bend Health Education Center seeks a Program Assistant for the Medication Assistance Program in Victoria, TX. The role supports program activities, coordinates travel to sites, and serves as the primary information contact for program details.

The position emphasizes assisting in applications for assistance programs, maintaining records, and fostering relationships with patients and healthcare partners.

Qualifications

• Bachelor’s degree in applicable field or equivalent combination of education and experience.
• Ability to speak English and Spanish. Two years of related experience in public health, health outreach, or health education.
• Experience working with healthcare organizations, providers, patients, or community-based organizations.
• Community Health Worker Certification or equivalent.

Responsibilities

• Coordinates program activities and travels to various locations to provide on-site support.
• Serves as first point of contact for program information and coordinates responses to requests.
• Interviews residents and assists in completing pharmaceutical applications for assistance programs and follow-ups on pending applications.
• Builds and maintains positive relationships with patients, healthcare providers, and community organizations.
• Confers with Healthy South Texas staff regarding patient care plans as needed.
• Maintains pharmaceutical company and client databases and other program materials.
• Composes correspondence, reports, publications, presentations; edits program materials as needed.
• Expands knowledge of community resources and available programs.
• Reviews and updates program policies and procedures; suggests improvements.
• Performs other duties as assigned.
• Assists patients in reviewing care plans and results; motivates active participation in health.
• Helps patients overcome barriers to care and social services; utilizes community resources.
• Provides culturally appropriate support and information in home visits and follow-up calls.

Skills

Bilingual English/Spanish

Healthcare experience

Community health

Privacy/confidentiality

Education

Bachelor’s degree or equivalent

Job description

Job TitleMedication Assistance Program Assistant Agency Texas A&M University Health Science Center Department Coastal Bend Health Education Center Proposed Minimum Salary$18.20 hourly Job LocationVictoria, Texas Job TypeStaff Job Description Our Commitment Texas A&M University is committed to enriching the learning and working environment by promoting a culture that respects all perspectives, talents & lived experiences. Embracing varying opinions and perspectives strengthens our core values which are: Respect, Excellence, Leadership, Loyalty, Integrity, and Selfless Service.

Who we are As one of the fastest-growing academic health centers in the nation, Texas A&M Health encompasses five colleges and numerous centers and institutes working together to improve health through transformative education, innovative research and team-based health care delivery.

What we want The Program Assistant, under general direction, provides standard program support and coordination of activities for the Medication Assistance Program.

What you need to know Salary: $18.20 hourly Travel: This position may require up to 20% or more of travel. Schedule: This position may require work beyond normal office hours and/or on weekends.

Responsibilities

• Medication Assistance Program Assists in coordinating program activities and travels to various program locations to provide on-site support.
• Medication Assistance Program Serves as first point of contact for program information and coordinates responses to request for program information as needed.
• Medication Assistance Program Conducts personal interviews with residents and aids in completing pharmaceutical applications for assistance programs and follows up on pending applications.
• Medication Assistance Program Builds and maintains positive working relationships with patients, healthcare provides, and community organizations.
• Medication Assistance Program Confers as needed on a timely basis with Healthy South Texas staff regarding patient care plans.
• Administrative Maintains pharmaceutical company and client databases and other program materials, including administrative, fiscal, and client records.
• Administrative Composes correspondence, reports, publications, presentations, including editing/proofreading program materials as needed.
• Administrative Continuously expands knowledge and understanding of community resources, services, and available programs.
• Administrative Assists in reviewing and updating program policies and procedures and makes recommendations for program improvement.
• Administrative Performs other duties as assigned.
• Patient Support Assists patients in reviewing care plans and results in an effective manner.
• Patient Support Motivates patients to be active and engaged participants in their health.
• Patient Support Assists patients in overcoming barriers to obtaining needed medical care and social services and utilizing other community resources.
• Patient Support Provides culturally appropriate support and information for the patient and their families in a series of structed visits and follow-up phone calls in a variety of settings, including the patients’ homes.

Qualifications

• Required Education and Experience Bachelor’s degree in applicable field or equivalent combination of education and experience.
• Preferred Qualifications Ability to speak English and Spanish. Two years of related experience in public health, health outreach, or health education.
• Preferred Qualifications Experience working with healthcare organizations, providers, patients, or community-based organizations.
• Preferred Qualifications Community Health Worker Certification or equivalent.
• Knowledge, Skills, and Abilities Ability to communicate clearly and effectively with others. Ability to work with sensitive information and maintain confidentiality Ability to communicate clearly and effectively to ensure understanding Knowledge of word processing, spreadsheet, database, and standard office applications Strong written and verbal communication skills. Interpersonal, organizational, and customer service skills.

Why Texas A&M University?

We are a prestigious university with strong traditions, Core Values, and a community of caring and collaboration. Medical, prescription drug, dental, vision, life and AD&D, flexible spending accounts, and long-term disability insurance with Texas A&M contributing to employee health and basic life premiums 12-15 days of annual paid holidays Up to eight hours of paid sick leave and at least eight hours of paid vacation each month Automatic enrollment in the Teacher Retirement System of Texas Health and Wellness: Free exercise programs and release time Professional Development: All employees have access to free LinkedIn Learning training, webinars, and limited financial support to attend conferences, workshops, and more Educational release time and tuition assistance for completing a degree while a Texas A&M employee Living Well, a program at Texas A&M that has been built by employees, for employees.

Equal Opportunity/Veterans/Disability Employer.

The Texas A&M System is an Equal Opportunity/ Veterans/ Disability Employer.

Each member institution provides equal opportunity and access to all students, employees and prospective employees.