Medication Access Navigator

Downtown Evansville Inc; Evansville (IN); On-site; USD 38,000 - 52,000; Full time

Benefits offered by this job

Meaningful work

Impact on community

Training and development

Career growth

Supportive team

Job summary

Downtown Evansville Inc in Evansville, IN is seeking a compassionate Medication Assistance Coordinator to join our Pharmacy team and coordinate access to medications for patients in our community.

You will work with patients, providers, manufacturers, and community organizations to enroll in medication assistance programs and to ensure patients receive the medications they need to improve health and quality of life.

Qualifications

• Must be licensed as a Pharmacy Technician or Pharmacy Technician in Training in the applicable state.
• Must obtain Indiana Pharmacy Technician registration within required timeframes if hired pending licensure.
• Certified Pharmacy Technician (CPhT) designation or the ability to obtain certification within one year of employment (preferred).

Responsibilities

• Serve as a liaison between patients, providers, pharmacuetical manufacturers, and community organizations regarding medication assistance programs.
• Coordinate enrollment and re-enrollment activities for eligible patients participating in medication assistance programs.
• Complete and monitor applications, documentation, and eligibility requirements for assistance programs and charitable foundations.
• Follow up on medication requests and ensure timely processing of applications and approvals.
• Maintain accurate records within the EMR and program databases.
• Manage foundation accounts and assist with billing and reimbursement processes as appropriate.
• Provide information and referral services regarding available community resources and support programs.
• Educate and assist patients, providers, and office staff on medication assistance resources and program requirements.
• Maintain knowledge of available pharmaceutical manufacturer programs, grants, foundations, and other assistance opportunities.
• Collect and track program data, outcomes, and performance metrics.
• Support development and implementation of outreach and marketing efforts that promote medication assistance services.
• Collaborate with pharmacy leadership and healthcare teams to improve patient access to medications and support services.

Skills

Strong communication

Customer service

Organizational skills

Multitasking

Confidentiality

Education

High school diploma or equivalent

Tools

EMR systems

Job description

Downtown Evansville Inc in Evansville, IN is seeking a compassionate Medication Assistance Coordinator to join our Pharmacy team and coordinate access to medications for patients in our community.

You will work with patients, providers, manufacturers, and community organizations to enroll in medication assistance programs and to ensure patients receive the medications they need to improve health and quality of life.