Medicare Outreach Enrollment Specialist

Palm-Medical-Centers-1; Wesley Chapel (FL); On-site; USD 40,000 - 100,000; Full time

Benefits offered by this job

401(k)

Dental insurance

Employee assistance program

Flexible spending account

Health insurance

Life insurance

Paid time off

Vision insurance

Job summary

Palm Medical Centers is seeking a Patient Relations Outreach Representative in Florida to enroll new Medicare members and build community engagements. You will guide patients through healthcare coverage options and develop strategic partnerships.

Role requires marketing outreach across multiple platforms, achieving enrollment targets, and collaborating with the Marketing team to generate leads. Bilingual English/Spanish is preferred, with opportunities to grow in a value-based healthcare

Qualifications

• Preferred bilingual proficiency in English and Spanish.

Responsibilities

• Administer marketing tactics through several platforms to develop Medicare patient lead list and enrollment.
• Enroll Medicare patients onto Palm Medical Centers as the primary care physician assigned to their HMO health plan.
• Meet or exceed monthly enrollment target in efforts to contribute to Palm Medical Centers’ membership growth.
• Collaborate with Marketing Department to attend community events, store table-tops and center activations to generate contact lists and work prospective leads.
• Screen potential members about their healthcare needs. Work with partnered insurance agents and brokers to guide patients on the best health plan selection.
• Educate the potential members about center services, how to access the services and programs and overall member eligibility.
• Coordinate center tours for potential patients, including transportation to-and-from the scheduled tour.
• Work with the Case Management Team for appropriate enrollment strategies.
• Provide customer service throughout entire length of membership for patient center retention.
• Represent the Palm Medical Centers brand well. Have full knowledge of the company’s services and patient resources.

Skills

Bilingual (English/Spanish)

Education

High school or equivalent

Job description

Palm Medical Centers is seeking a Patient Relations Outreach Representative in Florida to enroll new Medicare members and build community engagements. You will guide patients through healthcare coverage options and develop strategic partnerships.

Role requires marketing outreach across multiple platforms, achieving enrollment targets, and collaborating with the Marketing team to generate leads. Bilingual English/Spanish is preferred, with opportunities to grow in a value-based healthcare