Medicare Inside Sales

MVP Health Care; Village of Fishkill (NY); Remote; USD 45,000 - 65,000; Full time

Job summary

MVP Health Care is seeking a passionate Medicare Inside Sales Representative to provide exceptional customer service. This virtual position offers growth opportunities within a recognized team dedicated to innovative healthcare solutions. Ideal candidates will have an associate's degree and a knack for problem-solving, capable of thriving in a fast-paced environment.

Benefits

Growth opportunities

Competitive compensation

Comprehensive benefits

People-centric culture

Qualifications

• Insurance license required within 4 weeks training period.
• High level of personal integrity and professionalism.
• Curiosity to foster innovation and commitment to customer service.

Responsibilities

• Recruit attendance at group sales meetings.
• Respond to inquiries and process enrollment applications.
• Document prospect records and meet membership goals.

Skills

Strong effective communication skills

Excellent sales and customer service skills

Flexibility to travel

Problem-solving capabilities

Education

Associate's degree in Marketing, Sales, Communications or related field

Tools

Outlook

Word for Windows

Excel

Job description

Connecticut, USA ● Fishkill Office, 300 Westage Business Center Drive, Fishkill, New York, United States of America Req #2646

At MVP Health Care, we’re on a mission to create a healthier future for everyone – which requires innovative thinking and continuous improvement. To achieve this, we’re looking for a Medicare Inside Sales Representative to join #TeamMVP. This is the opportunity for you if you have a passion for providing great customer service, competitive and your love for your community.

What’s in it for you:

• Growth opportunities to uplevel your career
• A people-centric culture embracing and celebrating diverse perspectives, backgrounds, and experiences within our team
• Competitive compensation and comprehensive benefits focused on well-being
• An opportunity to shape the future of health care by joining a team recognized as a Best Place to Work For in the NY Capital District, one of the Best Companies to Work For in New York, and an Inclusive Workplace.

Qualifications you’ll bring:

Associate's degree in Marketing, Sales, Communications or related field, or equivalent combination of education & related experience

• Experience in positions where adherence to strict confidentiality is required
• Licensure Requirement: NYS and CT Life Accidental Health Health (Insurance license is required within 4 weeks training period prior to selling)
• Strong effective written and verbal communication skills
• Excellent sales and customer service skills, accountability and follow through
• Flexibility to travel and attend off site assignments
• Demonstrated time management and project planning skills
• Must possess good problem-solving capabilities
• Must be self-directed, confident and sensitive to the needs of Medicare eligible populations
• A high level of personal integrity and the ability to represent the company in a professional and courteous manner at all times
• Outlook, Word for Windows desired and basic data entry/typing skills
• Knowledge of Excel (or comparable program) helpful
• High level of personal integrity and the ability to represent the company in a professional and courteous manner at all times
• Curiosity to foster innovation and pave the way for growth
• Humility to play as a team
• Commitment to being the difference for our customers in every interaction

Preferred Qualifications:

Healthcare / health insurance experience

Call Center experience

Your key responsibilities:

Recruit attendance at group sales meetings

Respond to benefit inquiries and complete on-line enrollment applications for MVP Medicare prospects

Address prospect questions, including eligibility, benefit interpretation and cost sharing via inbound and outbound calls, walk-in contact and written correspondence/email

Assure understanding level of each prospect/enrollee by providing clear, complete and accurate information regarding assigned product benefits, policies and procedures

Qualify each prospect according to departmental and federal guidelines

Meet accessibility and quality goals, such as average speed of answer and abandonment rate

Document complete and accurate prospect records and process all appointments, registrations and requests for information in CRM

Meet individual and team membership goals. Follow company and federal sales and marketing guidelines in all interactions with prospects

Performs other duties as assigned

• Contribute to our humble pursuit of excellence by performing various responsibilities that may arise, reflecting our collective goal of enhancing healthcare delivery and being the difference for the customer

Where you’ll be:

Virtual position in CT or NY

Pay Transparency
MVP Health Care is committed to providing competitive employee compensation and benefits packages. The base pay range provided for this role reflects our good faith compensation estimate at the time of posting. MVP adheres to pay transparency nondiscrimination principles. Specific employment offers and associated compensation will be extended individually based on several factors, including but not limited to geographic location; relevant experience, education, and training; and the nature of and demand for the role.

We do not request current or historical salary information from candidates.
MVP's Inclusion Statement
At MVP Health Care, we believe creating healthier communities begins with nurturing a healthy workplace. As an organization, we strive to create space for individuals from diverse backgrounds and all walks of life to have a voice and thrive. Our shared curiosity and connectedness make us stronger, and our unique perspectives are catalysts for creativity and collaboration.

MVP is an equal opportunity employer and recruits, employs, trains, compensates, and promotes without discrimination based on race, color, creed, national origin, citizenship, ethnicity, ancestry, sex, gender identity, gender expression, religion, age, marital status, personal appearance, sexual orientation, family responsibilities, familial status, physical or mental disability, handicapping condition, medical condition, pregnancy status, predisposing genetic characteristics or information, domestic violence victim status, political affiliation, military or veteran status, Vietnam-era or special disabled Veteran or other legally protected classifications.

To support a safe, drug-free workplace, pre-employment criminal background checks and drug testing are part of our hiring process. If you require accommodations during the application process due to a disability, please contact our Talent team at [emailprotected] .

• Fishkill Office, 300 Westage Business Center Drive, Fishkill, New York, United States of America