Medicare Enrollment & Billing Lead

Louisiana Blue; Monroe (LA); On-site; USD 60,000 - 95,000; Full time

Job summary

BCBSLA in Louisiana is seeking a Supervisor, Enrollment & Billing to lead the Medicare enrollment team, organize workflows, and coach staff to ensure productive operations and compliance with CMS standards. The role requires guiding and training employees and managing end-to-end processes.

The position involves coordinating with many internal departments and external partners, monitoring performance, and driving improvements while maintaining data accuracy and service quality.

Qualifications

• Experience managing enrollment and billing teams and workflows.
• Ability to follow CMS standards for enrollment and eligibility.
• Knowledge of HIPAA and regulatory compliance requirements.
• Strong coordination with internal and external stakeholders.
• Excellent organizational and coaching abilities.

Responsibilities

• Administers HR functions: hiring, performance reviews, schedules, workload and staff development.
• Oversees enrollment and eligibility processes in Medicare line of business.
• Acts as subject matter expert on end-to-end processes and regulatory changes.
• Logs inventories and monitors inventory tracking dashboards.
• Identifies system gaps, communicates issues, and tests changes.
• Provides dedicated customer service and maintains cross-functional relationships.
• Monitors daily tasks and facilitates projects and vendor relationships.

Skills

People management

Coaching

Staff training

Performance reviews

Workload management

Tools

CMS standards

Enrollment systems

HIPAA compliance

Job description

BCBSLA in Louisiana is seeking a Supervisor, Enrollment & Billing to lead the Medicare enrollment team, organize workflows, and coach staff to ensure productive operations and compliance with CMS standards. The role requires guiding and training employees and managing end-to-end processes.

The position involves coordinating with many internal departments and external partners, monitoring performance, and driving improvements while maintaining data accuracy and service quality.