Medical Writing Implementation Consultant - AI Enablement

Certara; Oregon; Hybrid; USD 90,000 - 120,000; Full time

Job summary

Certara is seeking a Client Implementation Consultant with a medical writing background to join the CoAuthor team. You will learn CoAuthor deeply and train client writers, reviewers, and project teams to use the tool effectively within regulatory workflows.

You will configure templates, prompts, and AI-assisted processes while guiding responsible use of AI, ensuring quality and compliance. Strong communication and organizational skills are essential, with a preferred ET work window.

Qualifications

• Bachelor's degree in life sciences; advanced degree preferred.
• At least 3 years of regulatory or medical writing in pharma/biotech/CRO.
• Strong understanding of regulatory writing workflow and challenges.
• Interest in AI-enabled tools; hands-on experience with generative AI is a plus.
• Comfortable learning and configuring new software; strong Word skills.
• Experience training, mentoring, or presenting to groups; excellent communication.
• Strong problem-solving skills; ability to diagnose workflow issues and propose solutions.
• Ability to work independently and as part of a team; strong organizational skills.
• Preferred: software training/implementation or customer enablement experience; familiarity with regulated environments.
• Preferred: able to work 9am-5pm ET.

Responsibilities

• Develop deep expertise in CoAuthor features, templates, and AI capabilities.
• Plan and deliver onboarding, training, and enablement for client writers and teams.
• Understand client regulatory writing workflows and how CoAuthor fits in.
• Configure CoAuthor for clients by setting up templates and prompts.
• Guide clients in using AI-assisted writing responsibly with prompts and reviews.
• Create training materials, quick-start guides, and best-practice resources.
• Identify adoption challenges and coordinate with teams to address them.
• Capture client feedback and relay to Product/Development as actionable input.
• Participate in client meetings, product demos, and evaluations with medical writing credibility.
• Collaborate with the team to continually improve enablement approaches.
• Manage multiple client engagements and maintain timelines.

Skills

Regulatory writing

Medical writing

AI-enabled tools

Training and mentoring

Communication skills

Team collaboration

Problem-solving

Independent worker

Organizational skills

Education

Bachelor's degree in life sciences

MS/PhD/PharmD preferred

Tools

Microsoft Word

CoAuthor (AI writing tool)

Job description

Certara is seeking a Client Implementation Consultant with a medical writing background to join the CoAuthor team. You will learn CoAuthor deeply and train client writers, reviewers, and project teams to use the tool effectively within regulatory workflows.

You will configure templates, prompts, and AI-assisted processes while guiding responsible use of AI, ensuring quality and compliance. Strong communication and organizational skills are essential, with a preferred ET work window.