Medical Unit Receptionist (Family Care Unit)

Novant Health; Bolivia (NC); On-site; USD 28,000 - 36,000; Full time

Job summary

Novant Health's Brunswick Medical Center is seeking a clerical/receptionist for the Family Care Unit. The 7:00pm–7:00am night shift supports patient care operations with a focus on teamwork and customer service.

Responsibilities include greeting patients, answering phones, coordinating with care teams, and maintaining front-desk efficiency. A High School Diploma or GED is required; healthcare experience is preferred, with NC-approved restrictive intervention training within 3 months of hire.

Qualifications

• High School Diploma or GED is required.
• One year of experience in healthcare is preferred.
• NC state approved curricula for restrictive interventions within 3 months of hire for Emergency Departments and Behavioral Health units is required.

Responsibilities

• Performs clerical and receptionist roles to facilitate the operation of the patient care area.
• Greet patients and manage front-desk activities to support the care team.
• Answer multiple phone lines and coordinate with healthcare staff as needed.

Skills

Phone handling

Basic computer skills

Customer service

Education

High School Diploma or GED

Job description

What We Offer

Performs clerical and receptionist roles to facilitate the efficient operation and maintenance of the patient care area under the supervision of the health care team members.

Schedule: 7:00pm-7:00am Night shift

Department: Family Care Unit

Location: Brunswick Medical Center

What You'll Do

It is the responsibility of every Novant Health team member to deliver the most remarkable patient experience in every dimension, every time. Our team members are part of an environment that fosters team work, team member engagement and community involvement.

What We're Looking For

• Education: High School Diploma or GED, required.
• Experience: One year experience in healthcare, preferred.
• Licensure/Certification: NC state approved curricula for restrictive interventions (facility specific) within 3 months of hire for Emergency Departments and Behavioral Health units, required.
• Additional Skills (preferred): Experience with answering multiple phone lines. Basic computer skills. Excellent customer service behaviors.

Why Choose Novant Health?

At Novant Health, we believe remarkable care starts with compassion for our patients, our communities, and each other. We value belonging, courage, personal growth, and teamwork, creating a space where everyone is respected, supported, and safe to show up as their full selves.

Job Opening ID

197408