Medical Support Supervisor

CHAS Health; United States; On-site; USD 53,000 - 78,000; Full time

Benefits offered by this job

Annual milestone bonus

Health coverage

401(k) match

PTO

Tuition assistance

CME and license reimbursement

Job summary

CHAS Health is seeking a Medical Support Supervisor to enhance patient care across our clinics. You will supervise medical support staff, interview candidates with the Clinic Administrator, train and mentor teams, and coordinate ongoing education to meet quality goals.

The role requires RN or MA experience with an active RN license in WA/ID and strong interpersonal, communication, and clinical skills. Benefits include robust coverage, PTO, and growth opportunities within CHAS Health.

Qualifications

• Two years’ experience as a medical assistant or registered nurse.
• RN license in the state of Washington or Idaho is required.
• Certification as MA or RN credentialing within 120 days of hire.

Responsibilities

• Direct supervision of medical support staff.
• Interview and select candidates with Clinic Administrator.
• Train, orient and mentor medical support staff.
• Coordinate staff in-service training as directed.
• Monitor continuing education plans and quality goals.
• Order supplies, drugs and immunizations; maintain equipment.

Skills

Computer skills

Interpersonal skills

Communication skills

Medical terminology

BLS CPR AED

Safety orientation

Education

RN license (WA/ID) required

MA training or ABHES/CAAHEP approved

Job description

Working Here | Experience Serving Your Community

If you are looking to foster a fulfilling career path while serving your community, you are in the right place. All careers at CHAS Health allow you to make an impact on patient’s lives and our greater community. No matter what clinic or location you join, you become a part of the bigger picture – providing trustworthy, patient-centered, and attentive care to anyone who walks through our doors. We continue to expand operations and are regularly looking for talented and dedicated individuals to help us continue to make a difference in patient lives. Challenging the status quo starts with you – get started today.

Everyone Welcome From the beginning, we strongly believe that all people have the right to high-quality health care. Our goal is to remove barriers to care and provide high-quality, evidence-based care in a place that is convenient – in your neighborhood. We believe everyone deserves to be treated with dignity and respect regardless of their situation.

Compensation Range: $25.67 - $37.70

Competitive Compensation & Exceptional Benefits at CHAS Health Join a workforce that values your expertise as much as your wellbeing! CHAS Health's comprehensive compensation package* includes:

• Annual milestone bonus for all eligible employees! $500 for every year worked, up to $5,000.
• Robust health coverage with employer-offered medical, dental, vision, long-term care, and life insurance.
• 401(k) with up to 6% employer match for a retirement plan that invests in your future.
• Work/life balance—enjoy more than six (6) weeks of paid time off (PTO) annually for full-time employees, to recharge and refresh.
• Tuition assistance and student loan repayment—let CHAS Health pay for your education! Up to $7,500 for childcare annually through reimbursement, to help you balance work and family life.
• CME and license fee reimbursement—we've got you covered.

*Offered benefits dependent upon employee eligibility and criteria

Purpose of Job

Improve the overall health of the communities we serve by managing patient care at assigned medical clinic as follows:

Essential Duties and Responsibilities

• Provides direct supervision of medical support staff.
• Interviews and selects new candidates with Clinic Administrator.
• Responsible for training, orienting and mentoring all medical support staff.
• Coordinates and/or participates in staff in-service training as directed.
• Supervises development of continuing education plans.
• Ensures that medical support staff is meeting or exceeding quality goals.
• Orders medical supplies, drugs, and immunizations.
• Verifies that all medical equipment is consistently in good working order.
• Performs essential duties of a Medical Assistant – Certified or Registered Nurse, as licensed to support team.
• Performs other duties assigned, including supporting the CHAS Health Mission and Core Values.

Qualifications

Education/Experience

Two years’ experience as a medical assistant or registered nurse required. Registered nurse required in urgent care setting. Management experience in healthcare setting preferred. Previous experience in a community health care setting preferred. Experience with EHR preferred.

Medical Assistant – Certified

Completion of medical assistant training through an apprenticeship program registered and approved by the WA Department of Labor & Industries or college program accredited by the Accrediting Bureau of Health Education School (ABHES) or the Commission of Accreditation of Allied Health Education Programs (CAAHEP) required. Certification through the American Association of Medical Assistants (AAMA), National Healthcareer Association (NHA) or National Center for Competency Testing (NCCT) required within 120 days of hire. Washington locations also require a Medical Assistant – Certified credential issued by Washington State Department of Health.

Registered Nurse

Valid RN license in the state of Washington or Idaho required.

Skills

• Computer skills required.
• Excellent interpersonal and organization skills.
• Excellent written and verbal communication skills.
• Medical terminology and accurate spelling ability required.
• BLS (CPR/AED) required.
• Commitment to supporting a safe and respectful environment is required.

Physical Demands

Medical Support Supervisors are required to stand, sit, and be mobile one-third to two-thirds of the time. They are required to use hands to finger, handle or feel over two-thirds of the time, as well as reach with hands and arms. Climbing or balancing occurs less than one-third of the time; while stooping, kneeling or crouching occurs between one-third and two-thirds of the day. Communicating by talking / hearing occurs over two-thirds of the day. Amount of time spent lifting or exerting force is about 50% for up to 10 pounds and less than one-third of the time up to 25 pounds. Rarely is there a need to lift more than 26 pounds. The work environment characteristics described here are representative of those an employee encounters while performing the essential functions of this job. Reasonable accommodations may be made to enable individuals with disabilities to perform the essential functions.

Our core values are our foundation, the guiding sense of direction for our organization:

• Social Responsibility
• Patient-Centered
• Entrepreneurship
• Respect for Human Dignity
• Commitment to Continuous Quality Improvement
• Fun

Equal Employment Opportunity

In order to provide equal employment and advancement opportunities to all individuals, employment decisions at CHAS Health will be based on merit, qualifications, and abilities. CHAS Health does not discriminate in employment opportunities or practices on the basis of race, color, religion, gender, gender identity and expression, sexual orientation, national origin, age, disability, or any other characteristic protected by law.