Medical Support Supervisor

CHAS Health; Spokane (WA); On-site; USD 35,000 - 52,000; Full time

Benefits offered by this job

Annual milestone bonus

Robust health coverage

401(k) with up to 6% match

6+ weeks PTO for full-time

Tuition assistance

Childcare reimbursement up to 7500

CME and license fee reimbursement

Job summary

CHAS Health is seeking a Medical Support Supervisor to oversee medical support teams at assigned clinics in the Spokane area. You will supervise staff, ensure quality care, and coordinate ongoing education within a patient-centered environment.

The role requires RN licensure or Medical Assistant certification with relevant leadership experience, and familiarity with EHR systems. CHAS Health offers a comprehensive benefits package and a strong commitment to community health.

Qualifications

• Two years of experience as Medical Assistant or RN required.
• RN license required in urgent care setting.
• Management experience in healthcare setting preferred.
• Community health care setting experience preferred.
• Experience with EHR preferred.

Responsibilities

• Provides direct supervision of medical support staff.
• Interviews and selects new candidates with Clinic Administrator.
• Trains, orients and mentors medical support staff.
• Coordinates staff in-service training as directed.
• Develops continuing education plans for staff.
• Ensures medical support staff meet quality goals.
• Orders medical supplies, drugs and immunizations.
• Maintains medical equipment in good working order.
• Performs essential duties of MA–C or RN as licensed.
• Supports CHAS Health Mission and Core Values.

Skills

Interpersonal skills

Organization skills

Computer skills

Written communication

BLS CPR

Education

RN license (WA/ID)

MA Certification (AAMA/NCCT/NHA)

WA MA credential

Job description

Working Here | Experience Serving Your Community

If you are looking to foster a fulfilling career path while serving your community, you are in the right place. All careers at CHAS Health allow you to make an impact on patient’s lives and our greater community. No matter what clinic or location you join, you become a part of the bigger picture providing trustworthy, patient-centered, and attentive care to anyone who walks through our doors. We continue to expand operations and are regularly looking for talented and dedicated individuals to help us continue to make a difference in patient lives. Challenging the status quo starts with you get started today.

Everyone Welcome

From the beginning, we strongly believe that all people have the right to high-quality health care. Our goal is to remove barriers to care and provide high-quality, evidence-based care in a place that is convenient in your neighborhood. We believe everyone deserves to be treated with dignity and respect regardless of their situation.

Compensation Range:

$25.67 - $37.70

Check out our work perks here!

Competitive Compensation & Exceptional Benefits at CHAS Health

Join a workforce that values your expertise as much as your wellbeing! CHAS Health’s comprehensive compensation package* includes:

• Annual milestone bonus for all eligible employees! $500 for every year worked, up to $5,000.
• Robust health coverage with employer-offeredmedical, dental, vision, long-term care, and life insurance.
• 401(k) withupto 6% employer matchfor a retirement plan that invests in your future.
• Work/life balance enjoy more than six (6) weeks of paid time off (PTO) annually for full-time employees, to recharge and refresh.
• Tuition assistance and student loan repayment let CHAS Health pay for your education!
• Up to $7,500 for childcare annually through reimbursement, to help you balance work and family life.
• CME and license fee reimbursement we’ve got you covered.

_ * Offered benefits dependent upon employee eligibility and criteria _

Job Description:

Purpose of Job:

Improve the overall health of the communities we serve by managing patient care at assigned medical clinic as follows:

Essential Duties and Responsibilities:

• Provides direct supervision of medical support staff.
• Interviews and selects new candidates with Clinic Administrator.
• Responsible for training, orienting and mentoring all medical support staff.
• Coordinates and/or participates in staff in-service training as directed.
• Supervises development of continuing education plans.
• Ensures that medical support staff is meeting or exceeding quality goals.
• Orders medical supplies, drugs, and immunizations.
• Verifies that all medical equipment is consistently in good working order.
• Performs essential duties of a Medical Assistant – Certified or Registered Nurse, as licensed to support team.
• Performs other duties assigned, including supporting the CHAS Health Mission and Core Values.

Qualifications:

Education/Experience: Two years’ experience as a medical assistant or registered nurse required. Registered nurse required in urgent care setting. Management experience in healthcare setting preferred. Previous experience in a community health care setting preferred. Experience with EHR preferred.

Medical Assistant – Certified: Completion of medical assistant training through an apprenticeship program registered and approved by the WA Department of Labor & Industries or college program accredited by the Accrediting Bureau of Health Education School (ABHES) or the Commission of Accreditation of Allied Health Education Programs (CAAHEP) required. Certification through the American Association of Medical Assistants (AAMA), National Healthcareer Association (NHA) or National Center for Competency Testing (NCCT) required within 120 days of hire. Washington locations also require a Medical Assistant – Certified credential issued by Washington State Department of Health.

Registered Nurse: Valid RN license in the state of Washington or Idaho required.

Skills: Computer skills required. Excellent interpersonal and organization skills. Excellent written and verbal communication skills. Medical terminology and accurate spelling ability required. BLS (CPR/AED) required.

Commitment to supporting a safe and respectful environment is required.

Physical Demands:

Medical Support Supervisors are required to stand, sit, and be mobile one-third to two-thirds of the time. They are required to use hands to finger, handle or feel over two-thirds of the time, as well as reach with hands and arms. Climbing or balancing occurs less than one-third of the time; while stooping, kneeling or crouching occurs between one-third and two-thirds of the day. Communicating by talking / hearing occurs over two-thirds of the day. Amount of time spent lifting or exerting force is about 50% for up to 10 pounds and less than one-third of the time up to 25 pounds. Rarely is there a need to lift more than 26 pounds.

The work environment characteristics described here are representative of those an employee encounters while performing the essential functions of this job. Reasonable accommodations may be made to enable individuals with disabilities to perform the essential functions.

Our core values are our foundation, the guiding sense of direction for our organization:

• Social Responsibility
• Patient-Centered
• Entrepreneurship
• Respect for Human Dignity
• Commitment to Continuous Quality Improvement
• Fun

CHAS Health | Equal Employment Opportunity

In order to provide equal employment and advancement opportunities to all individuals, employment decisions at CHAS Health will be based on merit, qualifications, and abilities. CHAS Health does not discriminate inemployment opportunities or practices on the basis of race, color, religion, gender, gender identity and expression, sexual orientation, national origin, age, disability, or any other characteristic protected by law.