Medical Support Staff - CNA/CMA/RMA/EMT/LPN

Health, Inc.; Alpena (MI); On-site; USD 21,000 - 28,000; Full time

Job summary

Alcona Health Center is seeking a Medical Support Staff member to assist clinicians as CNA/CMA/RMA/EMT or LPN in Alpena, Michigan. This role supports scheduling, patient communications, and clinical tasks under supervision, ensuring timely care delivery within our federally qualified health center.

You will perform patient assessments, document vital signs, respond to messages, and help prepare patients for examinations, contributing to high-quality, patient-centered care in a community-focused

Qualifications

• Supports and assists clinical providers and professionals.
• Participate in huddles with provider and care team.
• Screen and respond to patient phone messages in a timely manner.
• Provide complete patient assessment including gathering vital signs.
• Accurately document data in the patient record using EMR.

Responsibilities

• Supports and assists clinical providers and professionals.
• Participate in huddles with provider and care team. Identify scheduling opportunities and patient needs.
• Screen and respond to patient messages; document communications in EMR.
• Provide complete patient assessments including vital signs and pre-exam information.
• Document data and assessments consistently in the patient record.

Skills

Clinical support

Team huddles

Phone/teleservice

Vital signs collection

EMR documentation

Tools

EMR systems

Job description

Alcona Health Center (AHC) is a non-profit FQHC serving rural Northern Michigan with medical, dental, and behavioral health care. We also provide recovery programs and pharmacy services to expand access to care in underserved communities. Join our team and deliver patient-centered care through the Patient-Centered Medical Home model. Explore open roles in clinical care, finance, IT, and more. Each position supports healthier lives across Northern Michigan.

Position:Medical Support Staff - CNA/CMA/RMA/EMT/LPN

Location: Alpena, MI

Job Id:1202-A26-116

# of Openings:1

Medical Support Staff - CNA, CMA, RMA, EMT, or LPN
Job ID: A26-116
Location: Alpena

About Our Family:

Established in 1978, Alcona Health Center (AHC) is a non-profit, Federally Qualified Health Center dedicated to making a lasting impact in the Northern MI communities we serve, offering medical, behavioral health, dental and pharmacy services. As a member of the AHC family, you will join a team of over 300 coworkers, all devoted to providing quality health care to all residents of our communities, regardless of their ability to pay.

Your Valued Contributions:

• Supports and assists clinical providers and professionals.
• Participate in huddles with provider and care team. Identify scheduling opportunities, determine special needs for patients arriving that clinic day, identify patients who need care outside of their scheduled visit, and those with missed appointments needing rescheduling.
• Screen and respond to patient phone messages in a timely manner according to health center guidelines, collaborate with provider, act on provider response, and communicate with patient; document task communications in EMR.
• Provide complete patient assessment, including consistently and accurately gathering information such as vital signs and pre-examination procedures. This also involves the assessment of injuries or symptoms, learning about past medical problems of the patient and other pertinent facts the provider needs to identify and treat the medical problem.
• Accurately and consistently document data and assessments in the patient record. May use a computer system and information technology to ensure standard