Medical Support Professional

Rising Ground; New York (NY); On-site; USD 42,000 - 45,000; Full time

Benefits offered by this job

Health, dental, and vision insurance

401(k) with company match

PTO: holidays, sick time, vacation, и

Job summary

Rising Ground is seeking a Medical Support Professional to provide person-centered medical, clinical, and behavioral care for residents in New York. The role includes administering medications, coordinating appointments, and maintaining accurate health records in a supportive team environment.

Immediate start, full-time hours, with a schedule in the Westchester & NYC area. Must meet state requirements, pass background checks, and complete trainings such as AMAP, SCIP, CPR, and First Aid.

Qualifications

• HS diploma or equivalent required.
• Preferred six months experience with individuals with I/DD.
• Must pass Criminal Background Check and Fingerprinting; must complete mandatory trainings (AMAP, SCIP, CPR, First Aid).

Responsibilities

• Provide medical, clinical, behavioral, and safety support to residents.
• Maintain NYS certifications to administer medications including insulin and provide first aid.
• Schedule and accompany residents to medical appointments; document follow-ups.
• Maintain medication records and inventories; coordinate reordering and pharmacy pickups.
• Monitor residents' medical conditions; communicate changes to Nursing and follow clinical recommendations.
• Respond to medical emergencies and obtain necessary treatment per agency policies.

Skills

Communication

Education

High School Diploma or Equivalency Diploma

Job description

If you are unable to complete this application due to a disability, contact this employer to ask for an accommodation or an alternative application process.

Medical Support Professional

Full Time Service New York, NY, US

6 days ago Requisition ID: 1382

Salary Range: $20.04 To $21.48 Annually

Department

I/DD

Reports To

Location

Westchester & NYC

Employment Type

Full-Time

Start Date

Immediate

About Us

Founded as an orphanage in 1831, Rising Ground has been at the forefront of evolving community needs. Driven by the belief that each of us can thrive when life has hope and opportunity, Rising Ground provides caring support and proven paths to positive change, helping children, adults, and families rise above adversity, and each year, Rising Ground is a positive force in the lives of more than 72,000 individuals annually. We do this through 101 programs across 138 sites, throughout New York City and Westchester. Our strong belief and commitment to diversity is shown not just through our work with supported persons but is integral to the building of a strong staff that reflects the communities we serve. Rising Ground is headquartered in New York City.

Role Overview

To provide the care and support necessary to enable the people supported to lead fulfilling, meaningful and purposeful lives with attention to medical needs. Medical Support Professional (MSP) provides person-centered support based on the individual’s needs, preferences, and choices. MSPs perform a wide variety of tasks and activities based on the valued outcomes of each person they work with and reflecting the specific skills and the abilities of each individual . MSPs encourage, guide, and offer training to develop daily living skills, ensuring personal needs are met, promoting active engagement in community life and ensuring health and safety. MSPs create a positive and enriching program environment for all persons supported. Medical Support Professionals are a vital member of each person’s support team. MSPs are expected to know, understand, and live the Code of Ethics.

Key Responsibilities

• Provide comprehensive oversight and support to residents regarding medical, clinical, behavioral, and safety needs :
• Maintain all required New York State certifications to administer medications, including insulin, and provide first aid as needed.
• Schedule, accompany, and support residents at medical and clinical appointments, ensuring appropriate follow-up and documentation.
• Maintain accurate medication records, complete weekly medication and first-aid supply inventories, and coordinate timely reordering and pharmacy pickups.
• Monitor residents’ medical conditions and medications, communicate changes in medical status to Nursing, and follow all clinical recommendations.
• Respond appropriately to medical emergencies and obtain necessary medical treatment while adhering to agency policies and procedures.
• Complete and maintain required medical and clinical documentation, including appointment forms, medication records, health tracking, and best possible health information in Foothold.
• Ensure required medical and clinical tracking is completed and participate in monthly medical audits and other quality assurance activities.
• Participate in mandatory medical, clinical, behavioral, and safety trainings and support Management and Nursing with staff training initiatives.
• Participate in staff meetings, significant meetings, and other team discussions; provide timely updates and relevant input regarding residents’ needs and progress.
• Follow individualized behavior support plans, maintain knowledge of residents’ behavioral and safety needs, and model appropriate, respectful, and positive behavior.
• Communicate effectively, professionally, and respectfully—both verbally and in writing—with residents, families, coworkers, supervisors, healthcare providers, and community partners.

Please note this job description is not designed to cover or contain a c omprehensive listing of activities, duties or responsibilities required of the employee for this job. Duties, responsibilities and activities may change at any time with or without notice.

Required Qualifications

High School Diploma or Equivalency Diploma; Preferred Six months work experience with individuals with I/DD. Willingness to continue to develop professional skills and educational opportunities. Must be cleared through a Criminal Background Check and Fingerprinting by Justice Center, MHLS, and OCFS; must acquire and maintain mandatory training as required (AMAP, SCIP, CPR, and First Aid); must possess and maintain a valid Driver’s License (NYS Preferred) (except for Community Habilitation Services).

Residential

Position Type/Expected Hours of Work

This is a full-time position. Days and hours of work are Monday through Friday at assigned location . Work hours options are 8:00 am - 4:00 pm or 9:00am to 5:00pm.

Benefits & Compensation

• Competitive salary structure
• Health, dental, and vision insurance
• 401(k) with company match
• PTO policy (11 Paid Holidays, Paid Sick Time, Paid Vacation & Paid Personal Days)
• Remote / flexible work options (If applicable)

Additional Requirements

• Authorized to work in the U.S.
• Ability to work in-person in New York City (NYC)
• Ability to travel to other Rising Ground Sites (if required)

It is the policy of Rising Ground that the Agency wholly complies with equal treatment of all employees and applicants for employment without unlawful discrimination as to an individual’s perceived or actual race, creed, color, national origin, alienate, citizenship status, gender, age, disability, marital status, partnership status, sexual orientation, ethnicity, religion, or veteran status in all employment decisions, including but not limited to recruitment, hiring, compensation, training and apprenticeship, promotion, upgrading, demotion, downgrading, transfer, layoff and termination and all other terms and conditions of employment.