Medical Support Assistant - Clinic Operations & Front Desk

STGi; Hopkinsville (KY); On-site; USD 30,000 - 40,000; Full time

Benefits offered by this job

Medical benefits

Dental benefits

Vision benefits

401k with company match

Generous PTO policy

Job summary

A healthcare solutions provider is seeking a Medical Support Assistant in Hopkinsville, Kentucky. In this role, you will manage patient schedules, provide administrative support at the Community Based Outpatient Clinic, and ensure excellent customer service. Candidates should have front office experience and a high school diploma or GED, along with CPR/BLS certification. This full-time position includes a competitive benefits package including medical, dental, vision, and a generous PTO policy.

Qualifications

• Must have sufficient front office experience.
• Knowledge of secretarial/clerical support tasks.
• 1-3 years of experience in outpatient clinical or hospital environments.
• Demonstrate knowledge of age-specific customer service techniques.
• Detailed oriented and ability to multi-task.

Responsibilities

• Manage schedules and treatment of CBOC patients.
• Maintain electronic logs/files for consult/appointment.
• Coordinate patients' schedules and clinic flow.
• Greet and check in patients, updating records as necessary.
• Participate in team meetings to manage patient care.

Skills

Front office experience

Clerical support tasks

Clinical scheduling

Telehealth technologies

Customer service techniques

Microsoft Office Software

Attention to detail

Multi-tasking

Education

High school diploma or GED

CPR/BLS certification

Job description

A healthcare solutions provider is seeking a Medical Support Assistant in Hopkinsville, Kentucky. In this role, you will manage patient schedules, provide administrative support at the Community Based Outpatient Clinic, and ensure excellent customer service. Candidates should have front office experience and a high school diploma or GED, along with CPR/BLS certification. This full-time position includes a competitive benefits package including medical, dental, vision, and a generous PTO policy.