Medical Support Assistant - Cardiology

Henry-Ford-Health-2; Farmington Hills (MI); On-site; USD 30,000 - 42,000; Full time

Job summary

Henry Ford Health in Detroit, MI, is seeking a Medical Support Assistant to support clinicians in ambulatory settings. The role includes greeting patients, recording histories, taking vital signs, and assisting during exams under supervision.

The ideal candidate will have strong communication skills, basic computer knowledge, and a willingness to learn clinical tasks. Prior related experience is preferred and BLS certification may be required on orientation.

Qualifications

• High school diploma or GED required; related experience preferred.
• Basic computer knowledge and keyboarding skills preferred.
• Ability to perform a wide variety of clinical skills in ambulatory care is preferred.
• Possess effective interpersonal and communication skills.

Responsibilities

• Greet and escort patients to the exam room.
• Obtain patient medical histories.
• Measure and record vital signs.
• Prepare patients for examinations and procedures.
• Assist the provider during examinations and procedures.

Skills

Customer service

Interpersonal communication

Computer skills

Clinical support

Problem solving

Education

High school diploma or GED

Job description

At Henry Ford Health, we're committed to advancing health and improving lives for the millions of people we serve across Michigan and around the world. As one of the nation's leading academic health systems, we provide a comprehensive continuum of care that includes primary and preventive services, specialty and complex care, virtual care, pharmacy, home health, eye care, health insurance, and more. With 12 hospitals and hundreds of ambulatory care locations, including former Ascension Southeast Michigan and Flint Region facilities, our growing network expands access to exceptional care in the communities we serve.
Headquartered in Detroit, Henry Ford Health is helping shape the future of healthcare through the transformative Future of Health: Detroit initiative, a $3 billion investment that is redefining our academic healthcare campus and advancing innovation, research, education, and community impact.
Our work is grounded in purpose, collaboration, and belonging. We empower team members to grow their careers, contribute innovative ideas, and make a meaningful difference every day. Whether you're caring for patients, supporting operations, conducting research, or driving new solutions, you'll be part of a team united by a shared mission: delivering exceptional care, advancing health outcomes, and building healthier communities for all.

Job Description

GENERAL SUMMARY:

Under direct supervision of the provider and/or nursing leadership, the Medical Support Assistant performs a variety of administrative and clinical tasks to assist in the quality and compassionate care provided to patients. These duties may include but are not limited to the greeting and escorting of patients to the exam room, obtaining medical histories, the measurement and recording of vital signs, preparing patients for an examination/procedure, and assisting the provider during the examination/procedure.

Qualifications

EDUCATION/EXPERIENCE REQUIRED:

• High school diploma or G.E.D. equivalent. At least one (1) year of related experience preferred.
• Basic computer knowledge and keyboarding skills preferred.
• Ability to perform a wide variety of clinical skills as related to ambulatory patient care preferred.
• Ability to problem-solve preferred.
• Possess effective interpersonal and communication skills preferred.

CERTIFICATIONS/LICENSURES REQUIRED:

• Current BLS-C upon hire or successful completion by end of orientation.