Medical Support Assistant (Advanced)

Talentify; Bonham (TX); On-site; USD 32,000 - 46,000; Full time

Job summary

Talentify is seeking an Advanced Medical Support Assistant to perform administrative duties, scheduling, and patient coordination in PM&R therapy programs for veterans. The role emphasizes accurate demographics, insurance verification, and timely communication with patients.

Responsibilities include scheduling, order verification, open slot management, and supporting patient encounters across treatment programs.

Qualifications

• Administrative and clerical duties including scheduling appointments and consult management.
• Timely verification of orders and open slot management.
• Verifying insurance eligibility and updating patient demographics.

Responsibilities

• Schedule appointments and manage consults for PM&R therapy programs.
• Verify orders, manage open slots, and assist with patient encounters.
• Contact patients by phone to support veterans' treatment.

Job description

Advanced Medical Support Assistant performs a variety of administrative and all clerical duties associated with scheduling appointments, consult management. Timely verification of orders, open slot management and encounters. Updating Insurance, verifying eligibility status, patient demographics for patients. Contacting patients by calling and answering telephone calls in support of veterans' treatment in all Physical Medicine and Rehabilitation (PM&R) therapy programs.