Medical Support Assistant

Henry Ford Health; Rochester Hills (MI); On-site; USD 32,000 - 46,000; Full time

Job summary

Henry Ford Health in Michigan seeks a Medical Support Assistant to help ensure smooth patient care operations across locations. You will greet patients, collect histories, document vitals, and prepare patients for exams.

You will support providers and nursing leadership by assisting during examinations and procedures, contributing to patient experience and the efficiency of care delivery. A high school diploma or GED and BLS-C certification are required, with one year of related experience

Qualifications

• High school diploma or G.E.D. equivalent.
• Current BLS-C certification upon hire or by orientation.
• Preferred qualifications include 1 year of related experience and basic computer knowledge.

Responsibilities

• Greet and escort patients to exam rooms, ensuring a welcoming and comfortable environment.
• Obtain and document accurate medical histories from patients.
• Measure and record vital signs, contributing to patient assessments.
• Prepare patients for examinations and procedures, following established protocols.
• Assist providers during examinations and procedures, ensuring seamless support.

Education

High school diploma or G.E.D. equivalent

Current BLS-C certification

Job description

Company Description

Henry Ford Health partners with millions of people on their health journey, across Michigan and around the world. We offer a full continuum of services from primary and preventative care to complex and specialty care, health insurance, a full suite of home health offerings, virtual care, pharmacy, eye care and other health care retail. With former Ascension southeast Michigan and Flint region locations now part of our team, Henry Ford's care is available in 13 hospitals and hundreds of ambulatory care locations. Based in Detroit, Henry Ford is one of the nation's most respected academic medical centers and is leading the Future of Health: Detroit, a $3 billion investment anchored by a reimagined Henry Ford academic healthcare campus.

Job Description

Job Title

Medical Support Assistant

About the Department

Join one of Michigan's largest physician organizations, delivering coordinated care across primary and specialty practices throughout the region. Henry Ford Medical Group offers collaborative teamwork, access to leading clinical resources, and opportunities to build lasting relationships with patients and communities.

Role Overview

As a Medical Support Assistant, you play a vital role in ensuring the smooth operation of patient care. You¿ll support providers and nursing leadership by performing administrative and clinical tasks that contribute to the quality and compassionate care delivered to patients. Your work directly impacts the patient experience and the efficiency of healthcare delivery. You will be responsible for working at all locations. (Rochester Hills, Macomb Twp, and Southfield)

Why Henry Ford Health

At Henry Ford Health, we are relentless advocates for exceptional care for our patients, communities, and each other. We come to do meaningful work and grow our careers, and we stay for the connection, support, and shared pride in making the impossible, possible.

What You Will Do

• Greet and escort patients to exam rooms, ensuring a welcoming and comfortable environment.
• Obtain and document accurate medical histories from patients.
• Measure and record vital signs, contributing to patient assessments.
• Prepare patients for examinations and procedures, following established protocols.
• Assist providers during examinations and procedures, ensuring seamless support.

What You Will Need

Required Qualifications

• High school diploma or G.E.D. equivalent.
• Current BLS-C upon hire or successful completion by end of orientation.

Preferred Qualifications

• At least one (1) year of related experience.
• Basic computer knowledge and keyboarding skills.

What We Offer

Join a team where you can grow your career, collaborate with dedicated professionals, and contribute to mission-driven work. We provide opportunities for learning and development, empowering you to make a meaningful impact in healthcare.