Medical Support and Patient Access Specialist

Indian Health Service; Winnebago (NE); On-site; USD 42,000 - 64,000; Full time

Job summary

Indian Health Service, Great Plains Area Regional Drug Dependency Unit, Winnebago, NE, seeks a Medical Support Assistant to provide front desk, intake, and administrative support. You will assist patients and staff, maintain electronic medical records, handle eligibility questions, and help connect patients with available resources.

The role emphasizes accuracy with patient records, confidentiality, and collaboration with clinical and support staff to ensure smooth operations in a federal

Qualifications

• Experience in front desk, intake, or medical records administration.
• Ability to handle sensitive patient information and maintain confidentiality.
• Familiarity with third‑party billing and eligibility processes.

Responsibilities

• Provide front desk, administrative, and clerical support for the unit.
• Perform patient intake and update information in the EMR system.
• Maintain patient records, forms, and confidential information.
• Assist patients with eligibility and community resources.

Skills

Reception & admin support

Customer service

Data entry

Education

GS-04 education: 2 years college

GS-05 education: 4 years college

GS-06 education: 4 years college

Tools

EMR system

Billing systems

Job description

Indian Health Service, Great Plains Area Regional Drug Dependency Unit, Winnebago, NE, seeks a Medical Support Assistant to provide front desk, intake, and administrative support. You will assist patients and staff, maintain electronic medical records, handle eligibility questions, and help connect patients with available resources.

The role emphasizes accuracy with patient records, confidentiality, and collaboration with clinical and support staff to ensure smooth operations in a federal