Medical Staff Database Administrator, Full Time

Southern Illinois Healthcare; Illinois; On-site; USD 70,000 - 95,000; Full time

Job summary

Southern Illinois Healthcare seeks an experienced administrator to manage the ECHO Credentialing and Provider Data Management System across SIH Hospitals and Service Organizations. You will coordinate audits, new installs/upgrades, reporting, and user training while serving as the main liaison with ECHO.

The role requires coordinating credentialing processes, maintaining data quality, and ensuring system security and integrity across the network.

Qualifications

• Bachelor-level degree in health information/administration or related field.
• CPCS Certification required or within one year of eligibility.
• Experience with credentialing software and databases; analytics and reporting.

Responsibilities

• Maintain liaison between ECHO and system users; coordinate audits and maintenance activities.
• Oversee configuration, implementation, maintenance, security, and direction of ECHO Credentialing and Provider Data.
• Provide user training and general assistance; assist with software design and interfaces.

Skills

Customer service

Data analysis

Microsoft Excel

Report writing

Education

Bachelor's degree in Health Information Management

Bachelor's degree in Healthcare Administration

Bachelor's degree in Business Administration

Bachelor's degree in Information Systems

Bachelor's degree in Health Informatics

Tools

Credentialing software platforms

Database management

Reporting tools

Job description

Responsible for maintaining customer relationship with ECHO in accordance with the agreement, including the configuration, implementation, maintenance, security, and overall direction of the ECHO Credentialing and Provider Data Management System at all participating SIH Hospitals and Service Organizations. Serving as the main liaison between ECHO and the users of the system, this position will have responsibility for coordination of all ECHO related audit/maintenance procedures, new installs/upgrades, system enhancements, consistent methodology, issue escalation processes, system-wide reporting, special ad hoc reporting, user training, and general assistance.

Plans, develops, and organizes the operations of medical staff services to contribute to meeting the mission and goals of the Hospital as well as meeting the requirements of the medical staff bylaws, TJC standards, and other applicable federal, state, and local regulatory and/or accrediting agencies.

Standards of Performance: Respect, Integrity, Compassion, Collaboration, Stewardship, Accountability, Quality

Bachelor's degree in Health Information Management; Healthcare Administrator; Business Administration; Information Systems; Health Informatics; or a related healthcare field

CPCS Certification (or become certified within one year of eligibility)

Experience

• ~ Experience: 3-5 years of medical staff services, provider enrollment, or credentialing experience
• Experience working with medical staff offices; credentialing departments
• Experience maintaining credentialing software and databases
• Experience with credentialing software platforms, database management, report writing and analytics, Microsoft excel, data validation and quality control.

Physical Activities

• ~ o Maintains knowledge of current TJC/NCQA medical staff standards, state
• o Maintains knowledge of the medical staff bylaws, rules and regulations.
• o Demonstrates, develops, and emphasizes excellence in customer service.

Database Administration

• o Serves as the main liaison between ECHO and the users of the system.
• o Responsible for maintaining customer relationship with ECHO in
• o Responsible for the configuration, implementation, maintenance, security, and overall direction of the ECHO Credentialing and Provider Data
• o Responsible for coordination of all ECHO related audit/maintenance ad hoc reporting, user training, and general assistance.
• o Schedule, coordinate, test, communicate, train, and implement ECHO and
• o Maintenance of day to day operations, configuration of user defined fields, security for ECHO, troubleshooting, and problem resolution skills to utilize ECHO to the highest potential and ensure system integrity.
• o Acts as the key point person for issue escalation to ECHO customer
• o Knowledge of ECHO system settings and impact to all users of the Identify inter-dependencies with other tasks/applications.
• o Assist with ECHO related software design, development, interfaces, and
• o Audit, assess, procure, implement, effectively utilize and maintain provider credentialing processes and information systems.

Credentialing

• o Maintains numerous practitioner data repositories, including education training, experience, and licensure.
• o Provides credentialing and privileging services.
• o Evaluate credentialing/privileging requests including evidence of education, training, and experience to determine eligibility for requested privileges/membership.
• o Critically analyzing data to create informed recommendations for credentialing and privileging proceedings.
• o Recognize, investigate, and validate discrepancies and adverse information obtained from the application, primary source verifications, or other sources.
• o Closely monitors information collection, evaluates adequacy and quality, and pursues additional information if necessary for effective and comprehensive peer review decision making.
• o Reports to Manager all applicants’ credentials, identified by principles involved in the information collection and review/recommendation process, including recommendations adverse to applicant.