Medical Staff Database Administrator, Full Time

Southern Illinois Healthcare; Alton (IL); On-site; USD 65,000 - 90,000; Full time

Job summary

Southern Illinois Healthcare seeks a Credentialing Data Manager to maintain the ECHO Credentialing and Provider Data Management System across SIH Hospitals. You will liaise with ECHO, coordinate audits, upgrades, reporting, and user training to ensure system integrity and compliance.

Requires a Bachelor's degree in Health Information Management or related field, CPCS certification, and 3–5 years of credentialing experience, with strong data analytics and credentialing software skills.

Qualifications

• Bachelor's degree in Health Information Management, Healthcare Administration, Information Systems, or related field.
• CPCS certification or eligibility within one year.
• 3–5 years of medical staff services or credentialing experience.
• Experience with credentialing software platforms and data analytics.
• Familiarity with TJC/NCQA standards and regulatory requirements.
• Proven ability to maintain data integrity and user support across a system.

Responsibilities

• Serve as liaison between ECHO and system users across SIH hospitals.
• Coordinate credentialing-related audits, maintenance, and upgrades.
• Develop and deliver user training and support for ECHO usage.
• Manage provider data maintenance, reporting, and ad hoc requests.
• Ensure adherence to policies, standards, and data quality controls.

Skills

ECHO liaison

Audit & maintenance

System configuration

User training

Data validation

Excel and analytics

Education

Bachelor's degree in Health Information Management or related field

Tools

ECHO system

Credentialing software

Job description

Log in to Workday to apply through the Jobs Hub. Responsible for maintaining customer relationship with ECHO in accordance with the agreement, including the configuration, implementation, maintenance, security, and overall direction of the ECHO Credentialing and Provider Data Management System at all participating SIH Hospitals and Service Organizations. Serving as the main liaison between ECHO and the users of the system, this position will have responsibility for coordination of all ECHO related audit/maintenance procedures, new installs/upgrades, system enhancements, consistent methodology, issue escalation processes, system-wide reporting, special ad hoc reporting, user training, and general assistance.
Plans, develops, and organizes the operations of medical staff services to contribute to meeting the mission and goals of the Hospital as well as meeting the requirements of the medical staff bylaws, TJC standards, and other applicabfederal, state, and local regulatory and/or accrediting agencies.
Standards of Performance: Respect, Integrity, Compassion, Collaboration, Stewardship, Accountability, Quality
Bachelor's degree in Health Information Management; Healthcare Administrator; Business Administration; Information Systems; Health Informatics; or a related healthcare field
CPCS Certification (or become certified within one year of eligibility)
~ Experience: 3-5 years of medical staff services, provider enrollment, or credentialing experience
Experience working with medical staff offices; credentialing departments; Experience maintaining credentialing software and databases
Experience with credentialing software platforms, database management, report writing and analytics, Microsoft excel, data validation and quality control.
Physical Activities
~ o Maintains knowledge of current TJC/NCQA medical staff standards, state
o Maintains knowledge of the medical staff bylaws, rules and regulations.
o Demonstrates, develops, and emphasizes excellence in customer service.
Database Administration
o Serves as the main liaison between ECHO and the users of the system.
o Responsible for maintaining customer relationship with ECHO in
o Responsible for the configuration, implementation, maintenance, security,
and overall direction of the ECHO Credentialing and Provider Data
o Responsible for coordination of all ECHO related audit/maintenance
ad hoc reporting, user training, and general assistance.
o Schedule, coordinate, test, communicate, train, and implement ECHO and
o Maintenance of day to day operations, configuration of user defined fields,
security for ECHO, troubleshooting, and problem resolution skills to
utilize ECHO to the highest potential and ensure system integrity.
o Acts as the key point person for issue escalation to ECHO customer
o Knowledge of ECHO system settings and impact to all users of the
Identify inter-dependencies with other tasks/applications.
o Assist with ECHO related software design, development, interfaces, and
o Audit, assess, procure, implement, effectively utilize and maintain provider credentialing processes and information systems.
o Credentialing
o Maintains numerous practitioner data repositories, including education training, experience, and licensure.
o Provides credentialing and privileging services.
o Evaluate credentialing/privileging requests including evidence of education, training, and experience to determine eligibility for requested privileges/membership.
o Critically analyzing data to create informed recommendations for credentialing and privileging proceedings.
o Recognize, investigate, and validate discrepancies and adverse information obtained from the application, primary source verifications, or other sources.
o Closely monitors information collection, evaluates adequacy and quality, and pursues additional information if necessary for effective and comprehensive peer review decision making.
o Reports to Manager all applicants' credentials, identified by principles involved in the information collection and review/recommendation process, including recommendations adverse to applicant.