Medical Staff Coordinator

UnityPoint Health; Des Moines (IA); Remote; USD 65,000 - 90,000; Full time

Benefits offered by this job

Paid time off

Parental leave

401K matching

Employee recognition program

Dental insurance

Health insurance

Paid holidays

Disability insurance

Pet insurance

Daily Pay

Tuition reimbursement

Adoption assistance

Job summary

UnityPoint Health is hiring a Medical Staff Coordinator to serve as a trusted liaison for credentialing, privileging, and governance of the Medical Staff. The role requires experience in Medical Staff Services, accreditation standards, and collaboration with physicians and leadership to advance clinical excellence.

You will manage credentialing processes, support FPPE/OPPE, update bylaws and policies, and help execute ongoing medical staff governance.

Qualifications

• 3+ years of experience in a hospital setting, medical staff office, or credentialing.
• CPCS certification required within 2 years of hire.

Responsibilities

• Serve as primary liaison between MSS and CVO, monitoring credentialing requests.
• Evaluate provider credentials against established criteria for privileging.
• Prepare credentials and privileging documents for review by chiefs, committees and the MEC.
• Manage development and maintenance of clinical privileges and the privilege database.
• Generate and analyze queries from credentialing databases to support activities.
• Coordinate FPPE/OPPE, proctoring, and required education for providers.
• Onboard and train new team members within the department.
• Coordinate Medical Staff committees and annual meetings, including agenda and logistics.

Education

Associate’s Degree in Healthcare Management or related preferred

High school diploma or GED

Tools

Credentialing databases

Job description

Overview

Flexible schedule - this position can be fully remote. Room to grow. Work with a highly rated leader—94% positive feedback from their team in the most recent engagement survey.

Please note that we are unable to hire candidates physically located in California, New York, Oregon, Washington DC, Vermont, Puerto Rico and Washington.

Join UnityPoint Health as a Medical Staff Coordinator and become a trusted partner in the administration and governance of the Medical Staff. This highly specialized role requires significant experience in Medical Staff Services and a thorough understanding of accreditation standards, physician credentialing and privileging, Medical Staff bylaws, peer review, OPPE/FPPE processes, and committee governance. Serving as a resource to physician leaders and hospital administration, you will coordinate Medical Staff operations, facilitate regulatory compliance, support quality and patient safety initiatives, and ensure the effective functioning of Medical Staff governance structures. The role is also responsible for managing the process of developing, maintaining, and executing updates to clinical privileges, including privilege delineation forms, eligibility criteria, competency requirements, and practitioner-specific privilege requests, ensuring alignment with regulatory, accreditation, organizational, and specialty-specific standards. Through collaboration with physicians, advanced practice providers, and organizational leaders, you will help advance clinical excellence, professional accountability, and the strategic goals of the health system.

Why You’ll Love Working in the Medical Staff Office

Don’t just take our word for it. Here’s what our team said in our most recent employee engagement survey, where every team member responded:

• A leader who shows up for you: Leader effectiveness scored 94.2%, up more than 25 points over two years.
• A voice that matters: Empowerment scores rose to 78.2%, nearly 20 points higher than in 2025, so team members have more say in their work.
• Flexibility that fits your life: Team members point to flexible schedules and work-from-home options as a big reason they stay engaged.
• Room to grow: Learning and development opportunities are part of the job.
• A team that celebrates each other: Programs like Honoring YOU make recognizing colleagues part of everyday work.

Why UnityPoint Health?

At UnityPoint Health, you matter. We’re proud to be recognized as a Top 150 Place to Work in Healthcare by Becker’s Healthcare several years in a row for our commitment to our team members.

Our competitive Total Rewards program offers benefits options that align with your needs and priorities, no matter what life stage you’re in. Here are just a few:

• Expect paid time off, parental leave, 401K matching and an employee recognition program.
• Dental and health insurance, paid holidays, short and long-term disability and more. We even offer pet insurance for your four‑legged family members.
• Early access to earned wages with Daily Pay, tuition reimbursement to help further your career and adoption assistance to help you grow your family.

With a collective goal to champion a culture of belonging where everyone feels valued and respected, we honor the ways people are unique and embrace what brings us together.

And, we believe equipping you with support and development opportunities is a vital part of delivering an exceptional employment experience.

Find a fulfilling career and make a difference with UnityPoint Health.

Responsibilities

Serve as a primary liaison between MSS and the Central Verification Office (CVO), monitoring credentialing requests to ensure timely completion.

Evaluate provider credentials and requested privileges against established criteria, including case log review, to ensure clinical competence and adherence to privileging standards.

Prepare credentials and privileging documentation for review by section chiefs, department chairs, Credentials Committee, MEC, and the Governing Body as applicable.

Manage the development, review, and maintenance of clinical privileges and maintain accuracy in the privilege database.

Generate, analyze, and distribute queries and reports from credentialing databases to support credentialing and privileging activities.

Coordinate and ensure completion of FPPE (Focused Professional Practice Evaluation), OPPE (Ongoing Professional Practice Evaluation), proctoring activities, and required education for providers during initial appointment and reappointment cycles.

Train and onboard new team members within the department.

Coordinate, schedule, and support Medical Staff Committees, Medical Executive Committee, and annual Medical Staff meetings, including agenda creation, meeting notices, minute‑taking, documentation, and logistical setup (venues, food, and equipment).

Support the coordination of continuing medical education programs and assist with the development of reports, patient information materials, and electronic presentations to support departmental goals.

Conduct regular reviews of operational performance systems, assist improvement teams in clarifying benchmarks, and troubleshoot issues with projects, applications, and workflows to ensure effective operations.

Manage the Medical Staff governance with ensuring updated Bylaws, Rules and Regulations and policies; coordinating the entire process following amendment requirements and ensuring no conflicts with regulatory and accreditation agencies and hospital policies.

Manage the delegation of credentialing with the Critical Access Hospitals

Manage the coordination of medical staff leadership contracts

Qualifications

Education:

• High school diploma or GED required.
• Associate’s Degree in Healthcare Management/Administration, Communications, Customer Service, or equivalent related disciplined preferred.

Experience:

• At least three (3) years of experience in a hospital setting, med staff office and/or credentialing required.

Licenses and Certifications

• CPCS is required within two years of hire.