Medical Staff Associate

LFB; High Point (NC); On-site; USD 55,000 - 75,000; Full time

Job summary

LFB is seeking a qualified donor center professional in High Point, NC to greet donors, perform screening, and manage the donor process from registration to post-donation follow-up.

The role emphasizes adherence to SOPs, OSHA, CLIA, and cGMP, with CPR certification and current licensure in applicable states. Strong communication and basic math/computer skills are essential.

Qualifications

• High school diploma or equivalent required.
• Minimum one year work experience preferred.
• Actively licensed or certified in the state where performing duties: EMT/Paramedic/LPN/LVN/RN/NP/PA.
• CPR certification required.

Responsibilities

• Greet and register new plasma donors in the donor management system.
• Conduct screening: BP, pulse, temperature, weight, arm checks.
• Perform finger sticks for hematocrit and total protein testing; monitor electronic donor questionnaire system.
• Determine donor eligibility via medical history interview, physical exam, and informed consent.
• Provide counseling on unacceptable results and donor information.
• Initiate and assist in donor investigations per Post Donation Information.
• Evaluate and attend to donor adverse events during donation.
• Follow SOPs for medical emergencies and coordinate with Medical Director and management.
• Maintain familiarity with OSHA, CLIA, cGMP, and internal procedures; adapt to new policies.
• Maintain communication with Management and professional demeanor with donors and staff.
• Attend scheduled shifts and meetings; perform other duties as assigned.

Skills

Strong communication

Reading directions

Basic math

Basic computer skills

Education

High school diploma or equivalent

Active state license in EMT/NA/NP/PA/RN/LPN/LVN (as applicable)

Job description

Essential Job Responsibilities and Duties

• Greet and register new plasma donors into the donor management computer system
• Conduct screening procedures to include taking blood pressure, pulse, temperature, weight, and arm checks
• Perform finger sticks to test donors for hematocrit testing and total protein testing utilizing screening equipment. Monitor the electronic donor questionnaire system
• Determine donor eligibility by performing donor eligibility assessments, to include; medical history interview, physical examination, educating donor on donor testing, HIV/AIDS virus, donation risks, informed consent, confidential self-exclusion, and reviewing Serological Protein Electrophoresis (SPE) testing as necessary
• Provide counseling to Donors regarding unacceptable test results
• Initiate and assist in donor investigations regarding Post Donation Information
• Evaluate and attend to donor adverse events during the donation process
• Follow all standard operating procedures for all medical emergencies, to include communication with the Center Medical Director and donor transport to emergency medical care facilities. Communicate and seek direction from Center Medical Director and Center Management as necessary
• Learn and maintain thorough familiarity and compliance with all state and federal regulations, Standard Operating Procedure Manual, Occupational Safety and Health Administration (OSHA), Clinical Laboratory Improvement Amendments (CLIA), Current Good Manufacturing Practice (cGMP), and internal Company Procedures
• Thorough knowledge of applicable Company and departmental policies and procedures as well as the willingness to learn and follow any policy or procedure that may be introduced in the future
• Maintain an open line of communication with Management
• Maintain a positive and professional demeanor during all interactions with donors, fellow employees, and vendors
• Ability to accept performance feedback in a professional manner
• Regular attendance and arriving on time to all scheduled shifts and mandatory meetings
• Other duties as assigned

Qualifications

• High school diploma or equivalent required
• Minimum one (1) year work experience preferred
• Actively licensed or certified in the state where performing duties: Emergency Medical Technician (EMT) Basic, Intermediate, Advanced, or Paramedic, Licensed Practical Nurse (LPN), Licensed Vocation Nurse (LVN), Registered Nurse (RN), Nurse Practitioner (NP), Physician Assistant (PA)
• Cardiopulmonary Resuscitation (CPR) certification required

Requirements

• Strong oral and written communication skills
• Ability to read and interpret directions and instructions
• Perform basic math calculations
• Basic computer skillsReasoning ability to identify, interpret and apply appropriate information