Medical Staff Associate

Lfb USA; High Point (NC); On-site; USD 25,000 - 39,000; Full time

Job summary

Lfb USA is hiring for a plasma donor center role in North Carolina. You will greet and register donors, perform initial screenings, and ensure donor safety throughout the process. The position requires CPR certification and active licensure/certification as an EMT, LPN, RN, NP, or PA where applicable.

You will handle donor questionnaires, conduct tests, counsel on results, and ensure compliance with CLIA, OSHA, and internal procedures. Excellent communication and reliability are essential.

Qualifications

• Strong oral and written communication required.
• Ability to read and interpret directions and instructions.
• Perform basic math calculations accurately.
• Basic computer skills to operate donor management systems.
• Reasoning ability to identify, interpret and apply information.

Responsibilities

• Greet and register plasma donors in the donor management system.
• Conduct screening: blood pressure, pulse, temperature, weight, arm checks.
• Perform finger sticks for hematocrit and total protein testing; monitor electronic questionnaire system.
• Assess donor eligibility via medical history interview, physical exam, informed consent and related testing as needed.
• Provide counseling on test results and donor information.
• Assist in donor investigations and post-donation information.
• Manage donor adverse events and coordinate with medical staff.
• Adhere to SOPs, OSHA, CLIA, cGMP, and internal procedures.

Skills

Strong communication

Reading directions

Basic math

Basic computer skills

Reasoning ability

Education

High school diploma or equivalent

CPR certification

State licensure/certification (EMT/Paramedic/LPN/RN/NP/PA)

Job description

• Greet and register new plasma donors into the donor management computer system
• Conduct screening procedures to include taking blood pressure, pulse, temperature, weight, and arm checks
• Perform finger sticks to test donors for hematocrit testing and total protein testing utilizing screening equipment. Monitor the electronic donor questionnaire system
• Determine donor eligibility by performing donor eligibility assessments, to include; medical history interview, physical examination, educating donor on donor testing, HIV/AIDS virus, donation risks, informed consent, confidential self-exclusion, and reviewing Serological Protein Electrophoresis (SPE) testing as necessary
• Provide counseling to Donors regarding unacceptable test results
• Initiate and assist in donor investigations regarding Post Donation Information
• Evaluate and attend to donor adverse events during the donation process
• Follow all standard operating procedures for all medical emergencies, to include communication with the Center Medical Director and donor transport to emergency medical care facilities. Communicate and seek direction from Center Medical Director and Center Management as necessary
• Learn and maintain thorough familiarity and compliance with all state and federal regulations, Standard Operating Procedure Manual, Occupational Safety and Health Administration (OSHA), Clinical Laboratory Improvement Amendments (CLIA), Current Good Manufacturing Practice (cGMP), and internal Company Procedures
• Thorough knowledge of applicable Company and departmental policies and procedures as well as the willingness to learn and follow any policy or procedure that may be introduced in the future
• Maintain an open line of communication with Management
• Maintain a positive and professional demeanor during all interactions with donors, fellow employees, and vendors
• Ability to accept performance feedback in a professional manner
• Regular attendance and arriving on time to all scheduled shifts and mandatory meetings
• Other duties as assigned

Essential Job Responsibilities And Duties

• Greet and register new plasma donors into the donor management computer system
• Conduct screening procedures to include taking blood pressure, pulse, temperature, weight, and arm checks
• Perform finger sticks to test donors for hematocrit testing and total protein testing utilizing screening equipment. Monitor the electronic donor questionnaire system
• Determine donor eligibility by performing donor eligibility assessments, to include; medical history interview, physical examination, educating donor on donor testing, HIV/AIDS virus, donation risks, informed consent, confidential self-exclusion, and reviewing Serological Protein Electrophoresis (SPE) testing as necessary
• Provide counseling to Donors regarding unacceptable test results
• Initiate and assist in donor investigations regarding Post Donation Information
• Evaluate and attend to donor adverse events during the donation process
• Follow all standard operating procedures for all medical emergencies, to include communication with the Center Medical Director and donor transport to emergency medical care facilities. Communicate and seek direction from Center Medical Director and Center Management as necessary
• Learn and maintain thorough familiarity and compliance with all state and federal regulations, Standard Operating Procedure Manual, Occupational Safety and Health Administration (OSHA), Clinical Laboratory Improvement Amendments (CLIA), Current Good Manufacturing Practice (cGMP), and internal Company Procedures
• Thorough knowledge of applicable Company and departmental policies and procedures as well as the willingness to learn and follow any policy or procedure that may be introduced in the future
• Maintain an open line of communication with Management
• Maintain a positive and professional demeanor during all interactions with donors, fellow employees, and vendors
• Ability to accept performance feedback in a professional manner
• Regular attendance and arriving on time to all scheduled shifts and mandatory meetings
• Other duties as assigned

Qualifications

• High school diploma or equivalent required
• Minimum one (1) year work experience preferred
• Actively licensed or certified in the state where performing duties: Emergency Medical Technician (EMT) Basic, Intermediate, Advanced, or Paramedic, Licensed Practical Nurse (LPN), Licensed Vocation Nurse (LVN), Registered Nurse (RN), Nurse Practitioner (NP), Physician Assistant (PA)
• Cardiopulmonary Resuscitation (CPR) certification required

Requirements

• Strong oral and written communication skills
• Ability to read and interpret directions and instructions
• Perform basic math calculations
• Basic computer skills
• Reasoning ability to identify, interpret and apply appropriate information