Medical Social Consultant (Care Coordinator)

University of Illinois at Chicago; Champaign (IL); On-site; USD 52,000 - 63,000; Full time

Benefits offered by this job

Health

Dental

Vision

Life Insurance

Retirement Plan

Paid time Off

Tuition waivers

Job summary

University of Illinois Chicago is seeking a Medical Social Consultant (Care Coordinator) in Champaign, IL. The role focuses on care coordination for DSCC Home Care, conducting assessments, creating person-centered care plans, and coordinating with multiple agencies to support Medicaid non-waiver and MFTD waiver participants.

Responsibilities include conducting assessments, plan monitoring every 30 days, and documenting timely updates.

Qualifications

• Master's degree in social or behavioral science.
• Current IL Licensure as a Licensed Social Worker (LSW) or Licensed Clinical Social Worker (LCSW).
• Three (3) years of progressively responsible full-time social work experience in medical/clinical or social service setting.

Responsibilities

• Perform care coordination by completing comprehensive health assessments and creating person-centered care plans.
• Explain waiver services, frequency, and provider types to participants or guardians.
• Conduct 6-month in-person visits and ongoing monitoring per waiver requirements.
• Promote interagency collaboration with HFS, DCFS, and other agencies involved in participant care.
• Educate and connect non-waiver families with resources for age transitions and care continuity.
• Document consistently within 48 hours to meet waiver/non-waiver renewal timelines.
• Lead or participate in interdisciplinary care team meetings with providers, families, and schools.
• Identify high-risk cases and escalate issues to ensure participant well-being.
• Support quality improvement efforts including attendance at quality huddles.
• Assist families with private/public health insurance and benefits management.

Skills

Care coordination

Communication

Interagency collaboration

Cultural competence

Education

Master's degree in social/behavioral science

IL LSW or LCSW licensure

3 years social work experience

Job description

Medical Social Consultant (Care Coordinator)

Champaign, IL, United States

Salary Range (commensurate with experience): $52,000.00 - 63,000.00 / Annual Salary

About the University of Illinois Chicago

UIC is among the nation’s preeminent urban public research universities, a Carnegie RU/VH research institution, and the largest university in Chicago. UIC serves over 34,000 students, comprising one of the most diverse student bodies in the nation and is designated as a Minority Serving Institution (MSI), an Asian American and Native American Pacific Islander Serving Institution (AANAPSI) and a Hispanic Serving Institution (HSI). Through its 16 colleges, UIC produces nationally and internationally recognized multidisciplinary academic programs in concert with civic, corporate and community partners worldwide, including a full complement of health sciences colleges. By emphasizing cutting-edge and transformational research along with a commitment to the success of all students, UIC embodies the dynamic, vibrant and engaged urban university. Recent “Best Colleges” rankings published by U.S. News & World Report, found UIC climbed up in its rankings among top public schools in the nation and among all national universities. UIC has nearly 260,000 alumni, and is one of the largest employers in the city of Chicago.

This position is intended to be eligible for benefits .

• Health
• Dental
• Vision
• LifeInsurance
• a Retirement Plan
• Paid time Off
• Tuition waivers

Position Summary

The DSCC Home Care Coordinator (Consultant) provides care coordination services to families eligible for DSCC's Home Care program. This position is responsible for engaging and building strong partnerships with the families enrolled in the program through monthly interactions, completion of comprehensive assessments, person-centered care plans, and engagement with multiple stakeholders. The Home Care program serves Medicaid non-waiver participants under 21 years and those eligible for the Persons who are Medically Fragile, Technology Dependent (MFTD) waiver program.

Duties & Responsibilities

Under the direction of the regional manager, performs active care coordination services by completing comprehensive health assessments, identifying families' strengths, and developing a person-centered service and care plan

Ensure that the participant and/or legally responsible adult understand the waiver services furnished to the participant, estimated frequency, and provider type.

Facilitates 30-day ( or as needed) monitoring of the person-centered care plan, assesses/determines status change, prioritizing unmet needs and location of resources.

Promotes interagency collaboration such as HFS, DCFS, and other community or state agencies committed to the participant's care.

Educate, support, and connect non-waiver families with resources for a seamless age transition. Similarly, provide age-transition support to waiver families exiting the program due to health improvement.

Completes consistent and timely documentation (within 48 hours) to ensure compliance with waiver and non-waiver renewal requirements and timelines without direct manager support.

Conduct and document in-person visits at home or other appropriate settings like schools or hospitals every 6 months or as needed according to federal waiver requirements.

May manage clinically and socially complex caseload participants resulting from neglect or abuse allegations, illness progression, or caregivers’ hardship.

May take the lead on the management of complex behavioral health individuals until the participant is stabilized or moved to a lower level of care coordination management

Utilize as necessary interpreter language line and accommodation resources based on the university’s Americans with Disability Act (ADA) guidelines, such as American Sign Language (ASL).

Utilize a culturally – competent approach as guided by the university to support families’ cultural values and traditions

Arrange, lead, and contribute with areas of expertise to multi or interdisciplinary care team meetings with participants’ providers, family members, nursing agencies, or school teams.

Partners with team members (e.g., home care liaisons or nurse consultants) to facilitate seamless transitions of care.

Identify/escalate and facilitate internal team meetings on participants with complex behavioral/social determinants or clinical factors impacting their well-being.

Identifies critical incidents and collaborates with all involved parts for resolution.

Active participation in post-records reviews and completion of recommended remediation within expected timeline.

Contribute to quality improvement initiatives, including but not limited to attendance at quality huddles and provision of recommendations as needed.

May support other licensed and unlicensed care coordinators in verifying and interpreting clinical conditions, treatments, mental or behavioral health diagnoses or concerns, guiding priorities on the person-centered care plan, and recommending resources.

Assists families with private/public health insurance through effective benefits management practices for recipients.

Complies with the University, Division, and Regional Office policies, and procedures. The list of responsibilities is not all-inclusive and could be extended to include other obligations, special projects, or tasks

Preferred Qualifications

• Master's degree from an accredited school or university in social or behavioral science or a related health specialty area.
• Based on institutional requirements for each position:
• Current State of IL Licensure as a Licensed Social Worker or a Licensed Clinical Social Worker.
• OR
• Three (3) years (36 months) of progressively more responsible full-time experience in social work in a medical/clinical or social service agency setting.

The University of Illinois System is an equal opportunity employer, including but not limited to disability and/or veteran status, and complies with all applicable state and federal employment mandates. Please visit Required Employment Notices and Posters to view our non-discrimination statement and find additional information about required background checks, sexual harassment/misconduct disclosures, and employment eligibility review through E-Verify.

Artificial Intelligence (AI) tools may be used in some portions of the candidate review process for this position, however, all employment decisions will be made by a person.