Medical Social Associate Care Coordinator

University of Illinois Chicago; Rockford (IL); Hybrid; USD 49,000 - 54,000; Full time

Job summary

University of Illinois Chicago is seeking a DSCC Home Care Coordinator (Associate) to provide care coordination for families enrolled in DSCC's Home Care program in Rockford, IL. This role partners with families, schools, and providers to develop person-centered care plans and coordinate services under Medicaid waivers.

Responsibilities include comprehensive assessments, timely documentation, and collaboration with interagency teams to support transitions and ongoing well-being of children under

Qualifications

• Bachelor's degree in social/behavioral science or related health field.
• Master's degree in social/behavioral science or related health field.
• One year of progressively more responsible full-time social services/healthcare experience.

Responsibilities

• Perform active care coordination by completing comprehensive health assessments and creating a person-centered service plan.
• Ensure participants understand waiver services, frequency, and provider type.
• Monitor care plans at 30-day intervals and address unmet needs and resource locations.
• Promote interagency collaboration with HFS, DCFS and other agencies involved in the participant's care.
• Educate and connect families with transition resources for aging out and for health improvements.
• Apply ADA guidelines and interpreter resources as needed to support families.
• Document consistently within 48 hours to support waiver/non-waiver renewals.
• Conduct in-person visits at home, schools, or hospitals every 6 months or as required.
• Lead multi/interdisciplinary care team meetings and coordinate with providers and family members.
• Partner with team members to ensure seamless transitions of care.

Education

Bachelor's degree in social/behavioral science or related health field

Master's degree in social/behavioral science or related health field

Job description

Hiring Department: Division of Specialized Care for Children

Location: Rockford, IL USA

Requisition ID: 1042877

FTE: 1

Work Schedule: 8:00 AM- 4:30 PM

Shift: Days

# of Positions: 1

Workplace Type: Hybrid

Salary Range (commensurate with experience): $48,612.00 - 53,612.00

About The University Of Illinois Chicago

UIC is among the nation’s preeminent urban public research universities, a Carnegie RU/VH research institution, and the largest university in Chicago. UIC serves over 34,000 students, comprising one of the most diverse student bodies in the nation and is designated as a Minority Serving Institution (MSI), an Asian American and Native American Pacific Islander Serving Institution (AANAPSI) and a Hispanic Serving Institution (HSI). Through its 16 colleges, UIC produces nationally and internationally recognized multidisciplinary academic programs in concert with civic, corporate and community partners worldwide, including a full complement of health sciences colleges. By emphasizing cutting-edge and transformational research along with a commitment to the success of all students, UIC embodies the dynamic, vibrant and engaged urban university. Recent Best Colleges rankings published by U.S. News & World Report. UIC has nearly 260,000 alumni, and is one of the largest employers in the city of Chicago.

This position is intended to be eligible for benefits. This includes Health, Dental, Vision, Life Insurance, a Retirement Plan, Paid time Off, and Tuition waivers for employees and dependents.

Position Summary

The DSCC Home Care Coordinator (Associate) provides care coordination services to families eligible for DSCC's Home Care program. This position is responsible for engaging and building strong partnerships with the families enrolled in the program through monthly interactions, completion of comprehensive assessments, person-centered care plans, and engagement with multiple stakeholders. The Home Care program serves Medicaid non-waiver participants under 21 years and those eligible for the Persons who are Medically Fragile, Technology Dependent (MFTD) waiver program.

Duties & Responsibilities

• Under the direction of the regional manager, performs active care coordination services by completing comprehensive health assessments, identifying families' strengths, and developing a person-centered service and care plan.
• Ensure that the participant and/or legally responsible adult understand the waiver services furnished to the participant, estimated frequency, and provider type.
• Facilitates 30-day ( or as needed) monitoring of the person-centered care plan, assesses/determines status change, prioritizing unmet needs and location of resources.
• Promotes interagency collaboration such as HFS, DCFS, and other community or state agencies committed to the participant's care.
• Educate, support, and connect non-waiver and waiver families with resources for a seamless age transition that are exiting the program.
• Utilize a culturally - competent approach as guided by the university to support families’ cultural values and traditions.
• Utilize as necessary interpreter language line and accommodation resources based on the university’s Americans with Disability Act (ADA) guidelines, such as American Sign Language (ASL).
• Educate, support, and connect non-waiver families with resources for a seamless age transition. Similarly, provide age-transition support to waiver families exiting the program due to health improvement.
• Completes consistent and timely documentation (within 48 hours) to ensure compliance with waiver and non-waiver renewal requirements and timelines without direct manager support.
• Conduct and document in-person visits at home or other appropriate settings like schools or hospitals every 6 months or as needed according to federal waiver requirements.
• Arrange, lead, and contribute with areas of expertise to multi or interdisciplinary care team meetings with participants’ providers, family members, nursing agencies, or school teams.
• Partners with team members (e.g., home care liaisons or nurse consultants) to facilitate seamless transitions of care.
• Identifies critical incidents and collaborates with all involved parts for resolution.
• Identify/escalate and facilitate internal team meetings on participants with complex behavioral/social determinants or clinical factors impacting their well-being.
• Active participation in post-records reviews and completion of recommended remediation within expected timeline.
• Contribute to quality improvement initiatives, including but not limited to attendance at quality huddles and provision of recommendations as needed.
• Assists families with private/public health insurance through effective benefits management practices for recipients.
• Complies with the University, Division, and Regional Office policies, and procedures.
• The list of responsibilities is not all-inclusive and could be extended to include other obligations, special projects, or tasks as indicated by contractual requirements, DSCC leadership, and management at any time.
• Perform other related duties and participate in special projects as assigned.

Minimum Qualifications

• Bachelor's degree with a major in the social or behavioral science or related health specialty from an accredited college or university. OR
• Master's degree in social or behavioral science or related health specialty area from an accredited college or university.
• One (1) year (12 months) of progressively more responsible full-time experience in the practice of social services/ agencies or medical/clinical setting maintaining acceptable standards of social work practices

Preferred Qualifications

• One (1) year (12 months) of progressively more responsible full-time experience in the practice of social services/ agencies or medical/clinical setting maintaining acceptable standards of social work practices

The University of Illinois System is an equal opportunity employer, including but not limited to disability and/or veteran status, and complies with all applicable state and federal employment mandates. Please visit Required Employment Notices and Posters to view our non-discrimination statement and find additional information about required background checks, sexual harassment/misconduct disclosures, and employment eligibility review through E-Verify.

The university provides accommodations to applicants and employees. Request an Accommodation

Artificial Intelligence (AI) tools may be used in some portions of the candidate review process for this position, however, all employment decisions will be made by a person.