Medical Services Coordinator / Medical Assistant

LifeStance Health; Tualatin (OR); On-site; USD 60,000 - 80,000; Full time

Job summary

Join a leading mental health practice as a Medical Services Coordinator in Tualatin, OR. This role involves managing daily operations, ensuring effective communication among patients and medical staff, and contributing to a supportive healthcare environment. Enjoy competitive hourly pay and comprehensive benefits as part of a dedicated team.

Benefits

Medical, dental, vision insurance

401(k) retirement plan with employer match

Paid parental leave

Paid time off

Employee Assistance Program

Qualifications

• Minimum of 2 years experience in medical administrative services.
• Ability to work independently and in teams.

Responsibilities

• Assist medical staff with patient care-related tasks.
• Maintain professional communication with staff and patients.
• Facilitate communication among patients, providers, and pharmacies.

Skills

Communication

Organizational Skills

Proficiency in Medical Terminology

Ability to Multi-task

Education

High School Diploma

Medical Administrative Certification

Job description

At LifeStance Health, we strive to help individuals, families, and communities with their mental health needs. Everywhere. Every day. It’s a lofty goal; we know. But we make it happen with the best team in mental healthcare. Thank you for exploring a career with us. As the fastest-growing mental health practice group in the country, now is the perfect time to join our corporate team!

ROLE OVERVIEW

The Medical Services Coordinator serves as a point of contact among patients, physicians, pharmacy staff, and others. This role involves managing daily operations of the Medical Services team by liaising between leadership and staff to ensure timely and efficient operations.

BENEFITS

As a full-time employee, you will receive:

• Medical, dental, vision, AD&D, short and long-term disability, and life insurance
• 401(k) retirement plan with employer match
• Paid parental leave, paid time off, holiday pay
• Employee Assistance Program

HOURLY PAY

$20 - $21 per hour

LOCATION

18765 Southwest Boones Ferry Rd., Suite 100, Tualatin, OR 97062

RESPONSIBILITIES

1. Assist medical staff with patient care-related tasks
2. Maintain professional communication with staff and patients
3. Answer incoming calls and voicemails in the medical services department
4. Communicate messages to staff via EMR messaging
5. Address emergent issues promptly
6. Complete medical records tasks as assigned
7. Scan correspondence into EMR records
8. Prepare prescription paperwork for patient pickup with proper documentation
9. Secure release of information forms as required
10. Facilitate communication among patients, providers, and pharmacies

SKILLS & EXPERIENCE

1. High school diploma or equivalent; medical administrative certification preferred
2. Minimum of 2 years experience in medical administrative services
3. Ability to work independently and in teams
4. Strong communication skills, both written and verbal
5. Excellent organizational and follow-up skills with attention to detail
6. Ability to multi-task effectively
7. Proficiency in medical terminology
8. Legal authorization to work in the United States
9. Demonstrated awareness, inclusivity, and sensitivity to diverse backgrounds and cultures