Medical Services Assistant

Northern Hills Training Center; Spearfish (SD); On-site; USD 25,000 - 32,000; Full time

Benefits offered by this job

Paid training

Health insurance

Dental insurance

Vision insurance

401k Retirement Plan

Verizon Discount

Gym membership discount

Job summary

Northern Hills Training Center is seeking a compassionate Medical Services Assistant to support individuals with disabilities in accessing healthcare. You will coordinate appointments, maintain records, and ensure safe medication documentation while advocating for patient dignity and independence.

The role emphasizes HIPAA-compliant recordkeeping, teamwork with nurses and support staff, and delivering reliable, organized administrative support.

Qualifications

• Must have high school diploma or GED.
• Valid driver’s license with clean record.
• Basic computer skills including Microsoft Office and web-based systems.
• Ability to complete agency-required trainings.
• CPR certification or ability to obtain.

Responsibilities

• Schedule, coordinate, confirm, and transport individuals to medical appointments.
• Attend appointments as needed and communicate information to healthcare providers and teams.
• Maintain accurate medical documentation and HIPAA-compliant records.
• Assist with medication tracking, orders, MAR updates, and distribution.
• Pick up medications and deliver them as required.
• Maintain and update healthcare records and appointment schedules.
• Monitor and replenish medical and first aid supplies.
• Support individuals in understanding their healthcare needs.

Skills

Compassion

Organization

Communication

Task management

Detail orientation

Independence with teamwork

Education

High School Diploma or GED

Valid driver’s license

CPR Certification

Tools

Microsoft Office

Web-based documentation

Job description

Medical Services Assistant

Location: 625 Harvard St

Employment Type: Full-Time

Schedule: Monday-Friday (Some flexibility may be required)

Starting Pay: $18.77

Help Make Healthcare Accessible for Individuals with Disabilities

Northern Hills Training Center (NHTC) is seeking a compassionate, organized, and detail-oriented Medical Services Assistant to support individuals with intellectual and developmental disabilities in accessing quality healthcare. This role plays a vital part in coordinating medical appointments, maintaining health records, ensuring accurate medication documentation, and advocating for individuals while promoting dignity, independence, and person-centered care.

What You'll Do

• Schedule, coordinate, confirm, and transport individuals to medical appointments.


• Attend appointments as needed and communicate important information to healthcare providers and support teams.


• Ensure medical documentation is completed accurately and maintained in compliance with agency standards.


• Assist with medication tracking, medication orders, MAR updates, and medication distribution.


• Pick up medications from pharmacies and deliver them to the appropriate locations.


• Maintain current healthcare records, appointment schedules, and medical documentation.


• Monitor and replenish medical and first aid supplies as needed.


• Support individuals in understanding and participating in their healthcare needs.


• Maintain confidentiality of health information in accordance with HIPAA guidelines.


• Assist the Director of Medical Services with administrative and recordkeeping tasks.


• Collaborate with nurses, residential teams, and healthcare providers to ensure quality care.

What We're Looking For

• Compassion and respect for individuals with intellectual and developmental disabilities.


• Strong organizational and communication skills.


• Ability to manage multiple tasks and deadlines.


• Attention to detail and accurate documentation skills.


• Professionalism, reliability, and accountability.


• Ability to work independently while remaining a collaborative team member.

Qualifications Required

• High School Diploma or GED.


• Valid driver's license with an acceptable driving record.


• Basic computer skills, including Microsoft Office and web-based documentation systems.


• Ability to complete required agency training.


• CPR Certification (or ability to obtain).

Preferred

• Experience working in healthcare, human services, disability services, medical office administration, or direct support.


• Experience with medication administration and healthcare documentation.

Benefits

• Paid training and ongoing professional development


• Health, dental, and vision insurance


• 401k Retirement Plan


• Verizon Discount


• Discounted Gym Membership

Why Join NHTC?

At NHTC, you'll be part of a mission-driven team dedicated to helping people live fulfilling, independent lives. Every day brings an opportunity to advocate for others, build meaningful relationships, and make a lasting difference in the lives of individuals we support.