Medical Secretary - Therapy department

St. Christopher's Hospital for Children; Philadelphia (Philadelphia County); On-site; USD 35,000 - 55,000; Full time

Job summary

An established healthcare provider seeks a dedicated Secretary to join their team. This role involves delivering exceptional administrative support, ensuring smooth operations within the hospital environment. Responsibilities include managing calls, scheduling appointments, and providing clerical assistance to various departments. The ideal candidate will possess excellent communication skills and be bilingual in Spanish, enhancing the quality of service provided to diverse patient families. Join a passionate team committed to delivering outstanding pediatric care and make a difference in the lives of children and their families in the Greater Philadelphia area.

Qualifications

• Experience as a Medical Secretary is essential.
• Bilingual Spanish speaking is strongly preferred.

Responsibilities

• Provide customer service and administrative support.
• Schedule appointments and maintain office supplies.
• Answer calls and greet visitors.

Skills

Excellent Communications Skills

Excellent Interpersonal Skills

General Clerical Skills

Microsoft Office Applications

Multi Line Telephone Operational Skills

Multitasking

Bilingual Spanish

Education

High School Diploma

GED

Relevant experience

Job description

Job Summary

Experience with EMR, medical scheduling and insurance portals required.

Bilingual Spanish speaking capabilities strongly preferred.

The Secretary is responsible for providing customer service, administrative support and clerical support. Duties include, but are not limited to, answering and routing calls, greeting and directing visitors, scheduling appointments, typing, filing, scanning, preparing correspondences, organizing and coordinating meetings, maintaining office supplies, sorting and distributing mail, collecting information, etc. The responsibilities for this role may vary slightly depending on departmental needs. The Secretary is expected to assist in other activities as needed or assigned.

Qualifications

Education Requirements

1. Completes and maintains all competencies and trainings as required for role.
2. High School Diploma - OR - GED - OR - Relevant experience may be considered in lieu of education

Experience

1. Medical Secretary experience
2. Bi-Lingual Spanish speaking

Certification and Licensure

1. BLS Certification - Based on department

Required Skills

1. Excellent Communications Skills
2. Excellent Interpersonal Skills
3. General Clerical Skills
4. Microsoft Office Applications
5. Multi Line Telephone Operational Skills
6. Multitasking

Overview

Tower Health, a regional healthcare system, serves communities across multiple counties in Pennsylvania. Its network includes Reading Hospital, Phoenixville Hospital, Pottstown Hospital, and St. Christopher's Hospital for Children (in partnership with Drexel University). Committed to academic medicine and training, Tower Health offers various programs, including residency and fellowship programs, the Drexel University College of Medicine at Tower Health, and the Reading Hospital School of Health Sciences. Additionally, the system provides a wide range of healthcare services, such as Reading Hospital Rehabilitation at Wyomissing, home healthcare via Tower Health at Home, TowerDirect ambulance and emergency response, Tower Health Medical Group, Tower Health Providers (a clinically integrated network), and Tower Health Urgent Care facilities across its service area.

About St. Christopher's Hospital for Children

St. Christopher’s Hospital for Children, a partnership between Tower Health and Drexel University, is a 188-bed facility that provides exceptional care to children throughout the Greater Philadelphia area and surrounding counties.

St. Christopher's has more than 220 pediatric experts on staff, combining top-notch pediatric care with a wide array of pediatric specialties including Cardiology, Ear, Nose and Throat, Gastroenterology, Oncology, and Orthopedics. It houses the only Verified Pediatric Burn Center between New York City and Baltimore and is one of only three Level I Pediatric Trauma Centers in Pennsylvania. St. Christopher’s is a Magnet designated hospital and was recognized as a Women’s Choice Award Best Children’s Hospital.

In addition to its main location in Philadelphia, the hospital has a growing network of primary and specialty care locations throughout the Philadelphia suburbs and New Jersey so your child's health conditions can be treated close to home.

Discover why our hospital is a great place to work—take a virtual tour of our facility here: St. Chris Virtual Tour