Medical Secretary/Medical Assistant

Arcare; White Hall (AR); On-site; USD 36,000 - 48,000; Full time

Benefits offered by this job

Medical insurance

Dental insurance

Vision insurance

Paid vacation

Paid holidays

401(k) plan

License reimbursement

Job summary

Arcare in White Hall, Arkansas, is seeking a Medical Secretary/Medical Assistant to manage front-office operations and assist with patient services in a fast-paced clinic environment.

The role combines administrative tasks with limited clinical support, ensuring smooth patient flow and accurate records under the healthcare team’s direction.

Qualifications

• High school diploma or equivalent required.
• Strong organizational and multitasking skills.
• Proficiency in handling clerical tasks and medical record systems.
• Effective communication and interpersonal skills.
• Ability to work collaboratively in a fast-paced healthcare environment.
• Experience in a medical office setting preferred but not required.

Responsibilities

• Serve as the first point of contact by answering phones, scheduling patient appointments, and providing a welcoming experience for all visitors.
• Prepare medical charts and collect necessary third-party payment information.
• Record charges, process payments, and assist in maintaining accurate financial transactions.
• Assist healthcare providers during patient visits, performing designated procedures under the supervision of a physician.
• Provide limited direct patient services, ensuring a positive and efficient patient experience.
• Collaborate with Nursing Support Staff to address front-line clinical and nursing concerns.

Skills

Organizational skills

Multitasking

Clerical tasks

Medical records management

Communication skills

Team collaboration

Patient confidentiality

Education

High school diploma or equivalent

Tools

Medical record software

Job description

Brief Description

Job Title: Medical Secretary/Medical Assistant

Job Type: Full-time (Monday-Friday, 8:00 AM - 5:00 PM)

Qualifications

• High school diploma or equivalent required


• Strong organizational and multitasking skills


• Proficiency in handling clerical tasks and medical record systems


• Effective communication and interpersonal skills


• Ability to work collaboratively in a fast-paced healthcare environment


• Experience in a medical office setting preferred but not required

Job Summary

Discover a rewarding career at Arcare.

We are seeking a dedicated and detail-oriented Medical Secretary/Medical Assistant to join our dynamic healthcare team. In this dual role, you will ensure seamless patient care and office operations by managing front-office administrative duties and providing limited patient services under the direction of our healthcare team.

The ideal candidate will thrive in a fast-paced environment, possess exceptional organizational skills, and be committed to providing a positive experience for both patients and staff. This position offers an exciting opportunity to contribute to Arcare’s mission of delivering quality primary healthcare services.

Key Responsibilities

• Serve as the first point of contact by answering phones, scheduling patient appointments, and providing a welcoming experience for all visitors.


• Prepare medical charts and collect necessary third-party payment information.


• Record charges, process payments, and assist in maintaining accurate financial transactions.


• Assist healthcare providers during patient visits, performing designated procedures under the supervision of a physician.


• Provide limited direct patient services, ensuring a positive and efficient patient experience.


• Collaborate with Nursing Support Staff to address front-line clinical and nursing concerns.

Skills & Attributes

• Strong organizational skills with the ability to multitask effectively


• Excellent communication and customer service abilities


• Proficiency in medical record management and clerical tasks


• Ability to work as part of a team in a fast-paced clinical setting


• A commitment to maintaining patient confidentiality and professional standards

About Arcare

Founded on the belief that healthcare is a right, not a privilege, Arcare exists to make comprehensive, high-quality care accessible to everyone, especially in rural and underserved communities. What began in the rural Arkansas delta has grown into a multi-state healthcare network, but our mission remains the same: Health for All. That mission drives everything we do, from accepting every patient, regardless of insurance status or ability to pay, to expanding access to care and improving health outcomes in the communities we serve

We believe strong communities start with strong teams. We foster a supportive, collaborative environment where employees are valued, encouraged to grow, and empowered to make a meaningful impact through their work. We invest in our people by supporting professional development, encouraging leadership growth, and providing opportunities to build long-term careers within the organization.

A healthy work-life balance and a predictable schedule are part of our workplace culture.

Whether caring for patients in the clinic, supporting operations behind the scenes, or serving communities through outreach and education, our teams are united by a shared purpose: delivering compassionate, accessible care that improves lives.

Arcare offers competitive pay and a strong company-paid benefits package for full-time employees, including:

• Work-life balance through a predictable schedule. Schedules are established early and rarely change, so employees enjoy a steady workweek rhythm.


• No routine nights or weekends for most positions. (Some clinical roles may have limited weekend coverage based on clinic needs.)


• Company-paid employee medical, dental, and vision insurance.


• Free care at any Arcare clinic for employees and covered family members enrolled in the Arcare health plan, starting the first day of your employment.


• Company-paid life insurance and long-term disability coverage.


• 96 hours of paid vacation time for full-time employees who work 40 hours per week. Accrual begins on the first day of employment.


• 96 hours of paid sick time for full-time employees who work 40 hours per week. Accrual begins on the first day of employment.


• Paid holidays, including one floating holiday and one birthday holiday to be used during the month of the employee’s birthday.


• 401(k) retirement plan with company matching up to 200% of the employee's contribution of up to 4% after one year of employment.


• Company-paid renewal of applicable licenses and certifications, subject to supervisor and HR approval based on the employee’s position and job duties.


• Possible Continuing Education reimbursement for current employees, subject to supervisor and HR approval based on the employee’s position and job duties.

Loan Repayment Opportunities

Many Arcare locations serve medically underserved communities. Eligible clinical team members may qualify for federal loan repayment programs through HRSA, including the National Health Service Corps Loan Repayment Program and the Nurse Corps Loan Repayment Program. Eligibility and award approval are determined by HRSA based on role, location, discipline, and program requirements.

Equal Opportunity Employer

Arcare is committed to creating a diverse environment and is proud to be an Equal Opportunity Employer. All qualified applicants will receive consideration for employment without regard to race, color, religion, sex, sexual orientation, gender identity, national origin, disability, veteran status, or any other characteristic protected by law.