Medical Secretary II- (Pulmonary)

University of Maryland Faculty Physicians, Inc.; Baltimore (MD); On-site; USD 42,000 - 54,000; Full time

Job summary

University of Maryland Faculty Physicians, Inc. is seeking an administrative support professional to provide clerical and receptionist duties in a medical office setting. The role includes greeting patients, scheduling, medical terminology usage, and data entry according to SOPs.

The position requires accurate typing, knowledge of medical terminology and insurance information, and the ability to work independently or as part of a team within the department.

Qualifications

• High school diploma or GED preferred.
• Minimum of two years of experience in a medical office setting; knowledge of medical terminology is required.
• Accurate typing and data entry skills.
• Basic knowledge of software used by department.
• Knowledge of general customer service practices.
• Ability to deal effectively and diplomatically with team members and public.
• Ability to work independently as well as in a team environment.

Responsibilities

• Greets, screens, and directs patients, visitors and internal customers.
• Performs secretarial/clerical duties including medical transcription, composition, and dictation.
• Prepares and processes correspondence. Answers routine medical inquiries and drafts letters.
• Performs medical receptionist duties as necessary. Answers telephone, screens calls, takes messages, and provides information.
• Obtains, verifies, and updates patient information and provides support services to patients, families, and medical staff.

Skills

Medical terminology

Insurance information

Typing

Data entry

Customer service

Teamwork

Education

High school diploma or GED preferred

Tools

Medical office software

Job description

Description

Provides administrative support to department or one or more physicians; performs routine tasks, such as typing correspondence, scheduling patient appointments for a limited number of physicians and business appointments; requires intermediate knowledge of medical terminology and insurance information; may serve as a leader to lower level administrative staff; where the electronic system is in use, this position will utilize the system as documented in the department and/or FPI standard operating procedure and process; and other duties as assigned.

ESSENTIAL FUNCTIONS

1. Greets, screens, and directs patients, visitors and internal customers.

2. Performs secretarial/clerical duties including medical transcription, composition, and dictation.

3. Prepares and processes correspondence. Answers routine medical inquiries and drafts letters.

4. Performs medical receptionist duties as necessary. Answers telephone, screens calls, takes messages, and provides information.

5. Obtains, verifies, and updates patient information and provides support services to patients, families, and medical staff

Note: The intent of this list of primary duties is to provide a representative summary of the major duties and responsibilities of this job. Incumbents perform other related duties as assigned. Specific duties and responsibilities may vary based upon departmental needs.

EDUCATION and/or EXPERIENCE

• High school diploma or general education degree (GED) preferred
• Minimum of two years of experience in a medical office setting; knowledge of medical terminology is required
• Accurate typing and data entry skills
• Basic knowledge of software used by department
• Knowledge of general customer service practices
• Ability to deal effectively and diplomatically with team members and public
• Ability to work independently as well as in a team environment

Total Rewards
The referenced base salary range represents the low and high end of University of Maryland’s Faculty Physician’s Inc. salary range for this position. Some candidates will not be eligible for the upper end of the salary range. Exact salary will ultimately depend on multiple factors, which may include the successful candidate's geographic location, skills, work experience, market conditions, internal equity, responsibility factor and span of control, education/training and other qualifications. University of Maryland Faculty Physician’s Inc. offers a total rewards package that supports our employees' health, life, career and retirement. More information can be found here: https://www.umfpi.org/jobs/summary-employee-benefits.

Qualifications

Skills

Preferred

Critical Thinking

Intermediate

Customer Service

Advanced

Problem Solving

Novice

Behaviors

Preferred

Enthusiastic

Shows intense and eager enjoyment and interest

Detail Oriented

Capable of carrying out a given task with all details necessary to get the task done well

Motivations

Preferred

Goal Completion

Inspired to perform well by the completion of tasks

Flexibility

Inspired to perform well when granted the ability to set your own schedule and goals

Experience

Required

2 years: Medical Office Setting

Equal Opportunity Employer
This employer is required to notify all applicants of their rights pursuant to federal employment laws.For further information, please review the Know Your Rights notice from the Department of Labor.