Medical Secretary

Visiting Docs; Village of Spring Valley (NY); On-site; USD 36,000 - 42,000; Full time

Job summary

Visiting Docs in New York is seeking a Medical Receptionist to join our front desk team. You will greet patients, manage calls, register patients in the EMR, schedule appointments including telehealth, and coordinate visits.

The ideal candidate has at least one year of medical office experience, proficiency with eClinicalWorks, excellent communication, and a customer service mindset. Willingness to travel and bilingual abilities are a plus.

Qualifications

• High school graduate or GED.
• One year experience in a medical office is required.
• eClinicalWorks experience strongly preferred.
• Excellent communication skills.
• Customer service orientated personality.
• Ability to multi-task.
• Must be willing to travel!
• Bilingual - Spanish, Creole, or French are a HUGE plus!

Responsibilities

• Greet patients, families, staff and visitors to the facility.
• Answer and appropriately handle incoming phone calls, faxes and electronic messages.
• Register new patients in the EMR and assist with any required paperwork, as appropriate.
• Schedule patient appointments based on provider schedule including in-person and telehealth visits.
• Coordinate telehealth or offsite visits with various facilities.
• Confirm upcoming appointments.
• Handle insurance related tasks such as verifying patient eligibility, obtaining prior authorization and collecting copays/self-pay payments.
• Maintain front desk area in a clean and organized manner ensuring a sufficient supply of office/clerical supplies.
• Maintain patient waiting area in a clean and welcoming manner.
• In absence of a medical assistant - Escort patient to exam rooms, Daily exam room maintenance and weekly supply inventory.
• Ensures that all beginning and end of day procedure/tasks are followed and completed in a timely manner.
• Other tasks, as needed.

Skills

Medical office experience

Excellent communication

Customer service

Multi-tasking

Willing to travel

Bilingual

Education

High school diploma or GED

Tools

eClinicalWorks

Job description

MEDICAL RECEPTIONIST NEEDED!

DUTIES AND RESPONSIBILITIES:

• Greet patients, families, staff and visitors to the facility.

• Answer and appropriately handle incoming phone calls, faxes and electronic messages.

• Register new patients in the EMR and assist with any required paperwork, as appropriate.

• Schedule patient appointments based on provider schedule including in-person and telehealth visits.

• Coordinate telehealth or offsite visits with various facilities.

• Confirm upcoming appointments.

• Handle insurance related tasks such as verifying patient eligibility, obtaining prior authorization and collecting copays/self-pay payments.

• Maintain front desk area in a clean and organized manner ensuring a sufficient supply of office/clerical supplies.

• Maintain patient waiting area in a clean and welcoming manner.

• In absence of a medical assistant -

  • Escort patient to exam rooms.

  • Daily exam room maintenance and weekly supply inventory.

• Ensures that all beginning and end of day procedure/tasks are followed and completed in a timely manner.

• Other tasks, as needed.

QUALIFICATIONS:

• High school graduate or GED.

• ONE YEAR EXPERIENCE IN A MEDICAL OFFICE IS REQUIRED!

• eClinicalWorks experience strongly preferred.

• Excellent communication skills.

• Customer service orientated personality.

• Ability to multi-task.

• Must be willing to travel!

• Bilingual - Spanish, Creole, or French are a HUGE plus!

SCHEDULE:

• Monday - Thursday, 11 AM - 7 PM

• Friday - 9 AM - 5 PM

• One Sunday per month.