Medical Secretary

Wayne Memorial Community Health Centers; Lords Valley (PA); On-site; USD 32,000 - 46,000; Full time

Benefits offered by this job

Medical benefits

Dental & Vision

Life Insurance

Short-Term Disability

Long-Term Disability

Generous PTO

403(b) Retirement Plan Matching

Job summary

Wayne Memorial Community Health Centers in Lords Valley, PA is seeking a Medical Secretary to support the Pike Pediatrics Center. You will manage front-desk activities, patient registrations, insurance verification, and scheduling while maintaining accurate records.

Office duties include handling phone calls, coordinating with clinicians, and ensuring compliance with privacy procedures. Strong communication, basic math, and medical terminology are essential, with prior admin experience preferred.

Qualifications

• Excellent written and verbal communication with patients.
• Basic math and strong typing skills.
• Knowledge of medical terminology.
• Typing and word processing proficiency.
• Prior secretarial or administrative experience or education preferred.

Responsibilities

• Greeting customers in-person and handling inbound and outbound phone calls.
• Assisting patients by creating a safe environment.
• Scheduling visits and documenting appointment details accurately.
• Reviewing insurance cards, driver's license, and other information per procedures.
• Completing patient registration and appropriate consents.
• Handling documentation and patients records in the EHR system.
• Reporting to clinical team members on patients' questions and care.
• Scheduling follow-ups and returning orders.
• Coordinating appointments with other providers and facilities.
• Monitoring daily schedules, verifying appointments, and filling gaps.
• Scanning reports and documents into patients' charts securely.
• Maintaining petty cash logs and forwarding to billing as directed.
• Familiarizing with financial assistance programs as applicable.
• Checking correspondence daily and performing other duties as assigned.

Skills

Effective communication

Typing

Medical terminology

Word processing

Administrative experience

EHR systems

Tools

EHR systems

Job description

Job DetailsJob Location: Lords Valley, PA 18428Position Type: Full Time

Wayne Memorial Community Health Centers (WMCHC) is seeking a Medical Secretary to join the team at our Pike Pediatrics Center. The role focuses on delivering outstanding patient care while efficiently managing the administrative and operational tasks of the medical office.

WMCHC’s Mission

Wayne Memorial Community Health Centers creates and sustains healthy rural communities by providing accessible, high quality medical, dental, and behavioral health care for all, while recognizing and addressing other factors that influence health outcomes.

Job Responsibilities:

• Greeting customers in-person and handling in-bound and out-bound phone calls
• Assisting patients needs by creating a safe environment
• Scheduling visits and documenting appointment details accurately and appropriately
• Reviewing and capturing patients’ insurance cards, driver’s license, and other applicable information in accordance with procedures, as well as completing patient registration and appropriate consents
• Completing registration along with annual forms
• Handling all documentation and patients records in the Electronic Health Record (EHR) system
• Reporting to appropriate clinical team members on patients’ questions and care
• Scheduling follow-up appointments and completing return orders
• Facilitate scheduling of appointments with other providers to include, but not limited to testing facilities, hospitals, specialists, etc.
• Monitor and coordinate daily schedules, verifying appointments, contacting patients, and filling scheduling gaps
• Scanning all reports, records, and other documents in patients chart using an appropriate and confidential manner
• Maintains petty cash log and ensure logs are delivered to the billing department as directed
• Maintains familiarity with financial assistance programs as applicable
• Checks correspondence and messages daily
• Other duties as assigned

Qualifications

Minimum Qualifications

• Effective communication skills
• Basic mathematic and typing skills
• Medical terminology
• Word processing
• Prior secretarial or administrative experience, and/or education preferred

Benefits:

• Medical, Dental, Vision
• Life Insurance
• Short-Term Disability
• Long-Term Disability
• Generous Paid Time Off (PTO)
• 403 (b) Retirement Plan Matching