Medical Secretary

Rochester Regional Health; Henrietta (FL); On-site; USD 25,000 - 28,000; Full time

Job summary

Rochester Regional Health is seeking a Medical Secretary for the Henrietta Medical Campus in the Orthopedics department. You will greet patients, perform check-in/check-out, and process payments, serving as the first point of contact for patients and families.

The role requires strong customer service, basic computer skills, and bilingual ability is preferred. One year of medical office experience is preferred. Schedule is Mon–Fri 8am–4:30pm; compensation range is $17.85–$20.00 per hour.

Qualifications

• Experience in medical office preferred.
• Strong communication and customer service skills.
• Proficient with basic computer tasks.

Responsibilities

• Registration & Verification: complete patient registration and insurance verification.
• Billing & Payments: collect and process payments where applicable.

Skills

Customer service

Intermediate computer skills

Bilingual preferred

Job description

SUMMARY

As a Medical Secretary, you will be responsible for many administrative support duties, such as greeting patients, performing check-in and check-out procedures and processing payments. This position requires a warm and inviting disposition, as you will be the first point of contact for our patients and their families.

STATUS: Full time

LOCATION: Henrietta Medical Campus

DEPARTMENT: Orthopedics

SCHEDULE: Mon - Fri 8am-4:30pm

ATTRIBUTES

• One (1) year of experience in medical office preferred
• Intermediate computer skills
• Excellent customer service and communication skills
• Bilingual preferred

RESPONSIBILITIES

• Registration & Verification. Complete the registration process for patients as defined by departmental policy; verify insurance eligibility/coverage and obtain necessary precertification/authorization when applicable
• Billing & Payments. Collect and process payments when applicable

PHYSICAL REQUIREMENTS:

Sedentary - Sedentary roles are primarily office-based and require prolonged sitting (67–100% of the workday) with minimal physical effort and lifting limited to under 10 lbs. Fine motor skills are necessary for computer work, writing, and telephone use, supported by clear visual and auditory ability. Cognitive and emotional demands are high due to extended concentration, frequent interruptions, independent decision-making, and information processing. Although physical exposure is low, administrative areas within healthcare environments may occasionally involve contact with infectious agents. Some roles may require flexible hours, TB screening, or a valid driver’s license.

For disease specific care programs refer to the program specific requirements of the department for further specifications on experience and educational expectations, including continuing education requirements.

Any physical requirements reported by a prospective employee and/or employee’s physician or delegate will be considered for accommodations.

PAY RANGE:

$17.85 - $20.00

CITY:

Henrietta

POSTAL CODE:

14467

The posted pay range is a good faith representation of potential base pay for this position. It may be modified in the future and eligible for additional pay components. Individual annual salaries/hourly rates could vary based on position details and FTE. Pay is determined by considering factors including, but not limited to, experience, relevant qualifications, specialty, internal equity, locations, and contracts.

Rochester Regional Health is an Equal Opportunity Employer. All qualified applicants will receive consideration for employment without regard to race, color, creed, religion, sex (including pregnancy, childbirth, and related medical conditions), sexual orientation, gender identity or expression, national origin, age, disability, predisposing genetic characteristics, marital or familial status, military or veteran status, citizenship or immigration status, or any other characteristic protected by federal, state, or local law.