Medical Secretary

Rochester Regional Health; Henrietta (TX); On-site; USD 25,000 - 28,000; Full time

Job summary

Rochester Regional Health's Henrietta Medical Campus seeks a Medical Secretary to provide front-desk support, greet patients, manage check-in/check-out, and assist with payments. The role requires a warm, professional demeanor as the first point of contact for patients and families.

Ideal candidates have at least one year of medical office experience, solid computer skills, excellent customer service and communication, and a willingness to work Monday through Friday 8am–4:30pm; bilingual

Qualifications

• One year of experience in medical office preferred.
• Intermediate computer skills.
• Excellent customer service and communication skills.
• Bilingual preferred.

Responsibilities

• Registration and verification of patient information and insurance eligibility.
• Billing and payments processing when applicable.

Skills

Greeting patients

Check-in/out

Payments processing

Customer service

Communication

Bilingual

Job description

SUMMARY

As a Medical Secretary, you will be responsible for many administrative support duties, such as greeting patients, performing check-in and check-out procedures and processing payments. This position requires a warm and inviting disposition, as you will be the first point of contact for our patients and their families.

STATUS: Full time

LOCATION: Henrietta Medical Campus

DEPARTMENT: Orthopedics

SCHEDULE: Mon - Fri 8am-4:30pm

ATTRIBUTES

• One (1) year of experience in medical office preferred
• Intermediate computer skills
• Excellent customer service and communication skills
• Bilingual preferred

RESPONSIBILITIES

• Registration & Verification. Complete the registration process for patients as defined by departmental policy; verify insurance eligibility/coverage and obtain necessary precertification/authorization when applicable
• Billing & Payments. Collect and process payments when applicable

EDUCATION

LICENSES / CERTIFICATIONS

PHYSICAL REQUIREMENTS

Sedentary - Sedentary roles are primarily office-based and require prolonged sitting (67–100% of the workday) with minimal physical effort and lifting limited to under 10 lbs. Fine motor skills are necessary for computer work, writing, and telephone use, supported by clear visual and auditory ability. Cognitive and emotional demands are high due to extended concentration, frequent interruptions, independent decision-making, and information processing. Although physical exposure is low, administrative areas within healthcare environments may occasionally involve contact with infectious agents. Some roles may require flexible hours, TB screening, or a valid driver’s license.

For disease specific care programs refer to the program specific requirements of the department for further specifications on experience and educational expectations, including continuing education requirements.

Any physical requirements reported by a prospective employee and/or employee’s physician or delegate will be considered for accommodations.

PAY RANGE

$17.85 - $20.00

CITY

Henrietta

POSTAL CODE

14467

The posted pay range is a good faith representation of potential base pay for this position. It may be modified in the future and eligible for additional pay components. Individual annual salaries/hourly rates could vary based on position details and FTE. Pay is determined by considering factors including, but not limited to, experience, relevant qualifications, specialty, internal equity, locations, and contracts.

Rochester Regional Health is an Equal Opportunity Employer. All qualified applicants will receive consideration for employment without regard to race, color, creed, religion, sex (including pregnancy, childbirth, and related medical conditions), sexual orientation, gender identity or expression, national origin, age, disability, predisposing genetic characteristics, marital or familial status, military or veteran status, citizenship or immigration status, or any other characteristic protected by federal, state, or local law.