Medical Secretary

Visium Resources, Inc.; Englewood (CO); On-site; USD 36,000 - 54,000; Part time

Job summary

Visium Resources, Inc. seeks a Medical Secretary to support a physician clinic on-site in Englewood, CO. The role is a contract opportunity for 3 months or longer, with Monday–Thursday 8:00 AM–4:00 PM and a flexible Friday.

Responsibilities include appointment management, patient reception, medical records handling, and data entry, with collaboration across the healthcare team to ensure efficient patient care.

Qualifications

• High school diploma or GED required.
• Solid computer skills including Word and Excel.
• Strong verbal and interpersonal communication.

Responsibilities

• Appointment management: schedule, confirm, and revise patient appointments.
• Patient reception and care: greet patients and families with professionalism.
• Maintain accurate medical records and data handling per policy.
• Pre-visit planning: gather demographics, insurance, and billing info.
• Collaborate with healthcare team to support whole-person care.
• Answer calls, take messages, and manage office communications.
• Participate in quality improvement and cross-training as needed.
• Perform additional clerical tasks as role extends.

Skills

Communication

MS Word & Excel

Phone etiquette

Education

High School Diploma or GED

Tools

Epic experience

Job description

Visium Resources has been asked to identify qualified candidates for this Medical Secretary position. This position is a contract opportunity which is expected to be on‑site in Englewood, CO for a duration of 3 Months+.

Monday–Thursday, 8:00 AM–4:00 PM; Friday, flexible (approx. end time 12:30 PM–1:00 PM)

Provides clerical and office support within a physician clinic, including reception, phone management, medical records, charge entry, referrals, and information retrieval from internal and external systems. Facilitates, communicates, and collaborates with the healthcare team, patients, and families to identify and meet physical, emotional, and spiritual needs. Demonstrates personal accountability for relationship‑based care, organizational mission, and core values.

PRINCIPAL DUTIES AND RESPONSIBILITIES

• Appointment Management: Schedule, confirm, and revise patient appointments; follow up with patients who have missed appointments.
• Patient Reception & Care: Greet patients and caregivers warmly, demonstrating teamwork and professional conduct; deliver relationship‑based care respecting cultural differences and human diversity.
• Medical Records & Data Handling: Maintain accurate and confidential patient charts/records; import and communicate scanned documents; process medical records in a timely manner according to best practices.
• Pre‑Visit Planning & Intake: Gather and process demographic, insurance, billing, and referral information; utilize registries for pre‑visit planning; collect appropriate payments at the time of service.
• Interdisciplinary Collaboration: Work with inter‑professional teams to communicate patient needs, identify financial or communication barriers, and support whole‑person care (body, mind, and spirit).
• Operations & Communication: Answer phone calls, take accurate messages for providers, maintain work/patient areas, and ensure adequate levels of supplies.
• Quality & Process Improvement: Participate in continuous process improvement, clinic‑based meetings, and quality measures to improve patient outcomes and safe delivery of care.
• Cross‑Training: Cross‑train across clerical operations and prepare to work in other operational areas as needed.

Required:

• Education: High School Diploma or GED.
• Experience: Previous work history demonstrating basic office and computer skills, filing, telephone answering, reception, and software proficiency (e.g., Microsoft Word, Excel, Email).
• Skills: Strong verbal and interpersonal communication, customer relations, grammar/spelling, ability to read and follow verbal/written instructions, manual keyboarding, and computer literacy.
• Responsibilities: Primarily check‑in; may include scheduling/other tasks if the role extends long‑term.
• Epic experience (Required); 5.9 phone system (Preferred)

Preferred:

• Knowledge: Familiarity with medical terminology and medical insurance payers.

ORGANIZATIONAL EXPECTATIONS

• Policies & Conduct: Comply with all organizational policies, guidelines, and Code of Conduct.
• Attendance & Punctuality: Maintain regular, dependable attendance and adherence to scheduling/call‑in procedures.
• Training & Emergency Response: Participate in all mandatory facility and department training. Position requires responding to emergency situations (e.g., disasters, severe weather) by reporting to duty until the crisis resolves or coverage arrives.