Medical Science Liaison Director

Syneos Health Careers; Chicago (IL); On-site; USD 225,000 - 250,000; Full time

Benefits offered by this job

Company car/allowance

Health benefits (Medical, Dental, VIsn

401k match

PTO & sick time

Job summary

Syneos Health is seeking a visionary MSL Team Director in the United States to hire, lead, and develop National MSLs. You will guide field medical support aligned with product development and business objectives, coordinating with commercial teams while ensuring compliance with policies.

You will recruit, train, and coach MSLs, maintain engagement plans, track insights, and lead national scientific meetings. Strong GI/Hepatology background and pre-launch experience are highly valued.

Qualifications

• Doctorate level scientific degree preferred (PharmD, PhD, MD or equivalent).
• At least 3+ years of experience as manager of field-based MSLs.
• At least 5+ years of experience in medical affairs.
• Scientific/clinical training in GI or Hepatology strongly preferred.
• Strong interpersonal, cross-functional, and independent working skills.
• Pre-launch and launch experience for products is required.
• Solid understanding of pharmaceutical industry policies and compliance.

Responsibilities

• Provide guidance to the MSL team to cultivate thought leaders at local, regional, and national levels.
• Lead, coach, train, and develop MSL direct reports to support high performance.
• Maintain territory KOL engagement plans and summarize clinical insights.
• Maintain clinical knowledge of designated therapeutic areas and market trends.
• Recruitment and retention of key talent; set clear performance metrics.
• Ensure field initiatives and scientific interactions follow compliance guidelines.
• Lead national, regional, and local scientific meetings and staff booths.
• Provide strategic planning, project management, and oversight of team functions.
• Identify deliverables and metrics to highlight MSL value to senior leadership.
• Stay current on pharmaceutical promotional compliance and regulatory guidelines.

Skills

MSL leadership

Team management

Clinical knowledge

GI/Hepatology

Pre-launch experience

Cross-functional collaboration

Regulatory compliance

Communication skills

Project management

Microsoft Office

Education

Doctorate level scientific degree

Tools

Microsoft Office

Access

Excel

Job description

The MSL Team Director is responsible for hiring, leading, managing, and developing the National MSLs in the United States within US Medical. As such, the Director plans, organizes, and monitors his/her MSL team activities to ensure that the team delivers field-based medical support that is aligned with our client's products' clinical development and business objectives. This role will also facilitate and manage the team's appropriate internal information sharing and coordination (e.g., with relevant U.S. commercial teams and across all regions) to ensure that they are conducted in compliance with the company's internal and external policies, guidelines, and regulations.

Position Responsibilities

• Primary responsibility to provide guidance to the MSL team in cultivating current and future thought leaders in academic and clinical medicine at the local, regional, and national levels. The Regional Director will lead, manage, coach, train, and develop MSL direct reports to support high performance, and to align with strategic direction of Clients Medical Affairs.
• Maintain clear territory KOL engagement plans and hold the team accountable for both adhering to those plans as well as ensuring collection and summary reporting of clinical insights and unanswered customer questions received from external contacts.
• Responsible for scientific knowledge of self and team. The Director will maintain clinical knowledge of designated therapeutic areas and broad US market knowledge, including current treatment strategies, current and pending competitors, new therapeutic developments, payor dynamics, and other market issues/trends as it pertains to specific medical business interests.
• Responsible for recruitment and retention of key talent. Provide coaching, mentoring, and guidance that is consistent and timely to MSLs regarding their individual performance and progress. Sets clear performance metrics and addresses performance issues decisively and appropriately.
• Ensure field initiatives and scientific interactions follow best practices that are compliant with all legal, regulatory, and company guidelines.
• Lead the MSL team at national, regional, and local scientific meetings, including staffing Medical Affairs booths, facilitating scientific communications, gathering competitive intelligence, and facilitating the development of pre- and post-conference scientific materials.
• Provide strategic planning, project management, and oversight of team functions.
• In partnership with our Clients Medical Affairs Leadership, identify key deliverables, insights, and metrics that highlight the value of the MSL organization and communicate with senior leadership on an ongoing basis.
• Maintain an ongoing current understanding of pharmaceutical and promotional compliance guidelines, laws, industry-standard practice, and applicable regulations.
• Attendance at periodic national internal and external meetings which may include national and international conferences.

Requirements

• Doctorate level scientific degree is preferred (PharmD, PhD, MD or equivalent).
• 3+ years' experience as manager of field-based MSLs.
• 5+ years of experience in medical affairs.
• Scientific and/or clinical training in GI or Hepatology strongly preferred.
• Strong interpersonal skills with demonstrated effectiveness to work cross-divisionally as well as independently.
• Product pre-launch and launch experience required.
• Strong understanding of relevant policies guiding the Pharmaceutical Industry.
• Strong interpersonal skills, business acumen, and high level of emotional intelligence.
• Excellent verbal and written communication skills.
• Strong multi-tasking, time management, and organizational skills.
• Ability to take initiative and work both independently and in a team environment.
• Excellent computer skills, i.e., Microsoft Office, Access, and Excel.

Benefits

• In addition, some positions may include a company car or car allowance and eligibility to earn commissions/bonus based on company and / or individual performance.
• The benefits for this position will include a competitive compensation package, Health benefits to include Medical, Dental and Vision, Company match 401k, flexible paid time off (PTO) and sick time. Because certain states and municipalities have regulated paid sick time requirements, eligibility for paid sick time may vary depending on where you work. Syneos Health complies with all applicable federal, state, and municipal paid sick time requirements.

The annual base salary for this position ranges from $225,000-$250,000. The base salary range represents the anticipated low and high of the Syneos Health range for this position. Actual salary will vary based on various factors such as the candidate's qualifications, skills, competencies, and proficiency for the role.

At Syneos Health, we are dedicated to building a diverse, inclusive and authentic workplace. If your past experience doesn't align perfectly, we encourage you to apply anyway. At times, we will consider transferable skills from previous roles. We also encourage you to join our Talent Network to stay connected to additional career opportunities.

Why Syneos Health?

Each life we positively impact makes our work worthwhile. By joining one of our field medical teams, you will partner with some of the most talented clinicians in the industry and be reminded why you chose a career in healthcare. The diversification and breadth of our new and existing partnerships create a multitude of career paths and employment opportunities. Join our game-changing, global company dedicated to creating better, smarter, faster ways to get biopharmaceutical therapies to patients. Experience the thrill of knowing that your everyday efforts are contributing to improving patients' lives around the world.

Syneos Health companies are affirmative action/equal opportunity employers (Minorities/Females/Veterans/Disabled)

Syneos Health has a voluntary COVID-19 vaccination policy. We strongly encourage all employees to be fully vaccinated. Additionally, certain local governments or Syneos Health customers may have vaccine requirements that apply to some of our employees. These employees are required to submit proof of vaccination to Syneos Health and maintain compliance with these requirements.

At Syneos Health, we believe in providing an environment and culture in which Our People can thrive, develop and advance. We reward and recognize our people by providing valuable benefits and a quality-of-life balance.