Medical Science Liaison Director

Syneos Health/ inVentiv Health Commercial LLC; Chicago (IL); On-site; USD 250,000 - 265,000; Full time

Job summary

Syneos Health is seeking an MSL Team Director to hire, lead and develop National MSLs in the United States. You will plan, organize, and monitor team activities to deliver field-based medical support aligned with our client’s clinical objectives.

The role includes recruiting and mentoring MSLs, ensuring compliant scientific engagements, and representing Medical Affairs at national meetings. Strong leadership, scientific knowledge and collaboration with cross-functional partners are essential.

Qualifications

• Doctorate level degree required (PharmD, PhD, MD or equivalent).
• 3+ years' experience as manager of field-based MSLs.
• 5+ years of experience in medical affairs.
• Clinical/training in GI or Hepatology preferred.
• Strong interpersonal skills, cross-divisional collaboration, and emotional intelligence.
• Product pre-launch and launch experience required.
• Excellent verbal and written communication skills.
• Excellent computer skills (Microsoft Office, Access, Excel).

Responsibilities

• Guide and develop the national MSL team across the US to align with medical affairs objectives.
• Maintain territory KOL engagement plans and report insights.
• Maintain clinical knowledge across designated therapeutic areas and market trends.
• Recruit, mentor, and coach MSLs; set performance metrics.
• Ensure compliant field initiatives and scientific interactions.
• Lead MSL staffing at national/regional/local meetings; prepare materials.
• Provide strategic planning and project oversight.
• Identify deliverables and metrics with Medical Affairs Leadership.
• Stay current on pharma compliance and regulations.
• Attend national and international meetings as required.

Skills

Interpersonal skills

Communication skills

Leadership

Time management

Independent work

Cross-functional collaboration

Education

Doctorate level degree (PharmD/PhD/MD)

Tools

Microsoft Office

Excel

Access

Job description

Description

The MSL Team Director is responsible for hiring, leading, managing, and developing the National MSLs in the United States within US Medical. As such, the Director plans, organizes, and monitors his/her MSL team activities to ensure that the team delivers field-based medical support that is aligned with our client's products' clinical development and business objectives. This role will also facilitate and manage the team's appropriate internal information sharing and coordination (e.g., with relevant U.S. commercial teams and across all regions) to ensure that they are conducted in compliance with the company's internal and external policies, guidelines, and regulations.

Position Responsibilities:

• Primary responsibility to provide guidance to the MSL team in cultivating current and future thought leaders in academic and clinical medicine at the local, regional, and national levels. The Regional Director will lead, manage, coach, train, and develop MSL direct reports to support high performance, and to align with strategic direction of Clients Medical Affairs.
• Maintain clear territory KOL engagement plans and hold the team accountable for both adhering to those plans as well as ensuring collection and summary reporting of clinical insights and unanswered customer questions received from external contacts.
• Responsible for scientific knowledge of self and team. The Director will maintain clinical knowledge of designated therapeutic areas and broad US market knowledge, including current treatment strategies, current and pending competitors, new therapeutic developments, payor dynamics, and other market issues/trends as it pertains to specific medical business interests.
• Responsible for recruitment and retention of key talent. Provide coaching, mentoring, and guidance that is consistent and timely to MSLs regarding their individual performance and progress. Sets clear performance metrics and addresses performance issues decisively and appropriately.
• Ensure field initiatives and scientific interactions follow best practices that are compliant with all legal, regulatory, and company guidelines.
• Lead the MSL team at national, regional, and local scientific meetings, including staffing Medical Affairs booths, facilitating scientific communications, gathering competitive intelligence, and facilitating the development of pre- and post-conference scientific materials.
• Provide strategic planning, project management, and oversight of team functions.
• In partnership with our Clients Medical Affairs Leadership, identify key deliverables, insights, and metrics that highlight the value of the MSL organization and communicate with senior leadership on an ongoing basis.
• Maintain an ongoing current understanding of pharmaceutical and promotional compliance guidelines, laws, industry-standard practice, and applicable regulations.
• Attendance at periodic national internal and external meetings which may include national and international conferences.

Requirements:

• Doctorate level scientific degree is preferred (PharmD, PhD, MD or equivalent).
• 3+ years' experience as manager of field-based MSLs.
• 5+ years of experience in medical affairs.
• Scientific and/or clinical training in GI or Hepatology strongly preferred.
• Strong interpersonal skills with demonstrated effectiveness to work cross-divisionally as well as independently.
• Product pre-launch and launch experience required.
• Strong understanding of relevant policies guiding the Pharmaceutical Industry.
• Strong interpersonal skills, business acumen, and high level of emotional intelligence.
• Excellent verbal and written communication skills.
• Strong multi-tasking, time management, and organizational skills.
• Ability to take initiative and work both independently and in a team environment.
• Excellent computer skills, i.e., Microsoft Office, Access, and Excel.

The annual base salary for this position ranges from $250,000-$265,000 The base salary range represents the anticipated low and high of the Syneos Health range for this position. Actual salary will vary based on various factors such as the candidate's qualifications, skills, competencies, and proficiency for the role. In addition, some positions may include a company car or car allowance and eligibility to earn commissions/bonus based on company and / or individual performance

At Syneos Health, we are dedicated to building a diverse, inclusive and authentic workplace. If your past experience doesn't align perfectly, we encourage you to apply anyway. At times, we will consider transferable skills from previous roles. We also encourage you to join our Talent Network to stay connected to additional career opportunities.

Why Syneos Health?

Each life we positively impact makes our work worthwhile. By joining one of our field medical teams, you will partner with some of the most talented clinicians in the industry and be reminded why you chose a career in healthcare. The diversification and breadth of our new and existing partnerships create a multitude of career paths and employment opportunities. Join our game-changing, global company dedicated to creating better, smarter, faster ways to get biopharmaceutical therapies to patients. Experience the thrill of knowing that your everyday efforts are contributing to improving patients' lives around the world.

Work Here Matters Everywhere | How are you inspired to change lives?

Syneos Health companies are affirmative action/equal opportunity employers (Minorities/Females/Veterans/Disabled)

Syneos Health has a voluntary COVID-19 vaccination policy. We strongly encourage all employees to be fully vaccinated. Additionally, certain local governments or Syneos Health customers may have vaccine requirements that apply to some of our employees. These employees are required to submit proof of vaccination to Syneos Health and maintain compliance with these requirements.
At Syneos Health, we believe in providing an environment and culture in which Our People can thrive, develop and advance. We reward and recognize our people by providing valuable benefits and a quality-of-life balance. The benefits for this position will include a competitive compensation package, Health benefits to include Medical, Dental and Vision, Company match 401k, flexible paid time off (PTO) and sick time. Because certain states and municipalities have regulated paid sick time requirements, eligibility for paid sick time may vary depending on where you work. Syneos Health complies with all applicable federal, state, and municipal paid sick time requirements.

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