Medical Scheduling Coordinator

The Christ Hospital Health Network; Cincinnati (OH); On-site; USD 34,000 - 42,000; Full time

Job summary

The Christ Hospital Health Network is seeking a courteous front desk scheduling clerk to manage patient and physician appointments, confirm visits, and input orders into the EMR. You will balance the cash drawer, collect co-pays, and route calls and messages to the appropriate staff.

With 1–3 years of customer service experience and a high school diploma, you will use Microsoft Outlook, Word and Excel and comply with HIPAA privacy guidelines while maintaining a clean, organized reception area.

Qualifications

• High School Diploma or equivalent.
• 1–3 years in customer service, medical office preferred.
• Experience with scheduling and front-desk tasks is preferred.
• Proficiency with Microsoft Office and EMR systems.

Responsibilities

• Answer phones and direct calls to staff; manage messages and routes.
• Greet patients; perform check-in/out and verify insurance coverage.
• Handle co-pays, balance cash drawer, and reconcile deposits.
• Verify referrals and pre-certifications; manage EMR work queues.
• Order office supplies and maintain front desk cleanliness.
• Perform other clerical duties as assigned.

Skills

Verbal communication

Customer service

Multitasking

HIPAA compliance

Phone and messaging

Insurance knowledge

Cash handling

Computer skills

Office etiquette

Education

High School Diploma or equivalent

Tools

Microsoft Outlook

Microsoft Word

Microsoft Excel

EMR system

Practice Management System

Job description

The Christ Hospital Health Network is seeking a courteous front desk scheduling clerk to manage patient and physician appointments, confirm visits, and input orders into the EMR. You will balance the cash drawer, collect co-pays, and route calls and messages to the appropriate staff.

With 1–3 years of customer service experience and a high school diploma, you will use Microsoft Outlook, Word and Excel and comply with HIPAA privacy guidelines while maintaining a clean, organized reception area.