Medical Scheduler

EyeCare Partners; Overland Park (KS); On-site; USD 35,000 - 45,000; Full time

Benefits offered by this job

Full Benefits Package - Medical, Vision, Dental and Life Insurance

401k + Employer Matching

Paid Time Off

Paid Holidays

Paid Maternity Leave

Competitive Base Pay

Job summary

EyeCare Partners is looking for a Medical Scheduler (Patient Coordinator) in Overland Park, KS. This full-time role requires providing exceptional customer service to patients, managing office flow, and coordinating daily tasks while being proficient in Microsoft Office. Candidates should have a High School Diploma or GED and preferably one year of related experience. The position offers comprehensive benefits including health and dental insurance, 401k with employer matching, and paid time off.

Qualifications

• Excitement to learn and grow in the medical scheduling field.
• Ability to interact with all levels of employees in a courteous manner.
• Consistency in creating a positive work environment by being team-oriented.

Responsibilities

• Provide exceptional customer service during every patient encounter.
• Answer phones and assure prompt, courteous service at all times.
• Manage patient flow in the office efficiently.

Skills

Customer service

Basic computer skills

Communication skills

Education

High School Diploma or GED

Tools

Microsoft Excel

Microsoft Word

Microsoft PowerPoint

Microsoft Outlook

Job description

Title

Medical Scheduler (Patient Coordinator)

Company

Stiles Eyecare Excellence

Location

Overland Park, KS 66213

Medical Scheduling experience is strongly preferred

Benefits

• Full Benefits Package - Medical, Vision, Dental and Life Insurance
• 401k + Employer Matching
• Paid Time Off and Paid Holidays
• Paid Maternity Leave
• Competitive Base Pay

Hours

• Full Time
• Our offices are open Monday-Friday 8:00am-5:00pm
• You must have open availability to work any/all shifts within these hours. You may need to work a little earlier and/or later as needed

Requirements

• High School Diploma or GED equivalent
• Favorable result on Background Check
• Basic computer skills
• Excitement to learn and grow

Essential Duties and Responsibilities

• Provide exceptional customer service during every patient encounter (in person or via phone). Display a professional attitude, greet patients promptly with a smile, and thank them when they leave
• Answer phones (both external and internal); assure prompt, courteous service at all times
• Practice urgency at all times with patients’ time, as well as Doctor’s time and schedule
• Manage patient flow in the office
• Knowledge of common fees charged for common visits and collect correct payments
• Complete daily reconciliations / close day / countdown cash drawer
• General office duties and cleaning to be assigned by manager

Qualifications

• Ability to interact with all levels of employees in a courteous, professional manner at all times
• Desire to gain industry knowledge and training
• Demonstrates initiative in accomplishing practice goals
• Ability to grow, adapt, and accept change
• Consistently creating a positive work environment by being team-oriented and patient-focused
• Commitment to work over 40 hours to meet the needs of the business

Education and/or Experience

• Minimum Required: High school diploma or general education degree (GED)
• Minimum Required: One year of related experience and/or training; or equivalent combination of education and experience

Systems and Technology

• Proficient in Microsoft Excel, Word, PowerPoint, Outlook

Physical Requirements

This role requires a variety of physical activities to effectively perform essential job functions. The position involves frequent walking (75%), sitting (50%), and standing (50%), with regular bending, stooping, and reaching (25–50%). Employees must be able to lift, carry, push, and pull items up to 25 lbs. Strong fine motor skills and full use of hands are essential, as the role demands constant grasping, writing/typing, and use of technology. Visual and auditory acuity—including color, depth, peripheral vision, and the ability to adjust focus—is required 100% of the time. Occasional driving or climbing may also be necessary.

EyeCare Partners is an equal opportunity/affirmative action employer. All applicants will be considered for employment without attention to race, color, religion, sex, sexual orientation, gender identity, national origin, veteran or disability status.