Medical Respite Driver

Community Forward SF; San Francisco (CA); On-site; USD 50,000 - 70,000; Full time

Job summary

Community Forward SF is seeking a Medical Respite Driver located in San Francisco to provide safe transportation for patients/clients of the Medical Respite Program. This role involves assisting patients with daily living activities and maintaining vehicle cleanliness while upholding excellent communication with service providers.

The ideal candidate will have a high school diploma, a valid California Driver’s License, and one year of driving experience. Knowledge of healthcare and homelessness is preferred, and the position offers a gross hourly wage of $25.32.

Qualifications

• Minimum one year of experience driving a commercial passenger vehicle.
• Ability to work independently and cooperatively.
• Proof of COVID-19 vaccination and TB clearance required within 7 days of hire.

Responsibilities

• Transport patients/clients to and from appointments and essential services.
• Assist patients/clients in boarding and navigating.
• Maintain daily logs of client contacts and transport records.

Skills

Driving commercial passenger vehicles

Good communication skills

Ability to assist mobility-impaired patients

Knowledge of homelessness and healthcare

Education

High school diploma or G.E.D.

Valid California Driver’s License

Job description

Job Title: MEDICAL RESPITE DRIVER

Program: Medical Respite, 1171 Mission St.

Reports To: Transportation Supervisor

Status: Full Time, Non-Exempt, Union

Wage: $25.32/hour

Hours: Tuesday to Friday 10:00 am - 6:00 pm, Saturday 8:00 am to 4:00 pm

JOB SUMMARY

The Medical Respite Driver is responsible for transporting patients/clients of the Medical Respite Program to and from appointments and essential services, including initial placement in the program, and assisting patients/clients in navigating to their appropriate destinations.

ESSENTIAL JOB FUNCTIONS

• Respond promptly to transportation requests.
• Assist patient/clients to board and/or disembark from the program vehicle, and navigate from vehicle to and from their specific on-site destination, as needed.
• Work collaboratively with CFSF and DPH employees in an integrated team to meet shared goals.
• Provide safe and courteous transportation services to patients/clients.
• Assist patients/clients in Activities of Daily Living (ADL).
• Coordinate with and assist on-site Medical Respite staff to facilitate patient/client care.
• Maintain daily logs of client contacts, referrals, and transports.
• Maintain good communication and mutual support with other service providers, city agencies, community groups, and emergency services.
• Clean and maintain assigned vehicles.
• Adhere to established policies and procedures.
• Attend training and meetings as requested.
• Other related duties as assigned.

BACKGROUND & EXPERIENCE

• High school diploma or G.E.D.
• Valid California Driver’s License and a good driving record.
• Minimum one (1) year of experience driving a commercial passenger vehicle.
• Ability to work both independently and cooperatively.
• Ability to represent Medical Respite to the community.
• Ability to effectively de-escalate situations and respond appropriately to client needs.
• Good understanding of homelessness, healthcare, substance use disorder, HIV/AIDS, harm reduction, trauma-informed care, co-occurring disorders, cultural diversity issues, and relevant resources.
• Able to physically assist ambulation of mobility‑impaired patients/clients.
• Ability to write and speak effectively.
• Proof of COVID-19 vaccination and TB clearance required within 7 days of hire.
• CPR and First Aid certification required within 90 days of hire.

PREFERRED QUALIFICATIONS

• Experience driving a wheelchair van, Paratransit, or similar.
• Bicultural, bilingual Spanish, or other SF Threshold language speaking.
• Knowledge of San Francisco community resources.
• Experience with and passion for working with at‑risk client populations.

EEO & ADDITIONAL INFORMATION

Community Forward SF (CFSF) reserves the right to revise job descriptions or work hours as required. The above statements are intended to describe the general nature and level of work being performed by the person assigned to this position. Essential job duties are intended to describe those functions that are primary to the performance of this job. Other job duties include those that are considered secondary to the overall purpose of this position. This position description does not state or imply that the above are the only duties and responsibilities assigned to this position. Employees holding this position will be required to perform any other job-related duties as requested by the supervisor and management. All requirements are subject to possible modification to reasonably accommodate individuals with a disability. All jobs are subject to contract funding availability.

CFSF will consider qualified applicants with a criminal history pursuant to the California Fair Chance Act. You do not need to disclose your criminal history or participate in a background check until a conditional job offer is made to you. After making a conditional offer and running a background check, if CFSF is concerned about a conviction that is directly related to the job, you will be given the chance to explain the circumstances surrounding the conviction, provide mitigating evidence, or challenge the accuracy of the background report. Find out more about the Fair Chance Act by visiting the Civil Rights Department Fair Chance Act webpage.