Medical Records Tech II - (Full-Time)

Greater New Bedford Community Health Center; New Bedford (MA); On-site; USD 48,000 - 62,000; Full time

Job summary

Greater New Bedford Community Health Center is seeking a Health Information Technician II to manage patient medical records and related EMR tasks in a fast-paced primary care setting.

The role requires 2+ years in a medical records environment, strong clerical skills, and proficiency with EMR systems (eClinicalWorks/EPIC). Fluency in Spanish and Portuguese in addition to English is preferred, with a commitment to serving low-income and minority communities.

Qualifications

• High school diploma or equivalent required or equivalent experience.
• Minimum 2 years experience in a medical records department.
• Knowledge of electronic medical record (EMR) systems preferred (eClinicalWorks/EPIC).
• Fluency in Spanish and Portuguese in addition to English preferred.

Responsibilities

• Greet patients and route requests appropriately.
• Screen incoming calls and release general information about services and privacy policies.
• Provide health information to authorized external requests (patients, insurers, attorneys).
• Attach and route incoming faxes within the EMR (Patient Documentation section).
• Scan paper correspondence into the EMR according to procedures.
• Respond to requests for medical information, including emergencies.
• Perform other duties as assigned.

Skills

Typing

Medical records terminology

EMR systems

Office procedures

Clerical skills

Spanish language

Portuguese language

Education

High school diploma or equivalent

Tools

eClinicalWorks

EPIC

Job description

Full Time - 40 hoursMonday - Friday 8:00AM - 4:30PMTEMPORARY POSITIONPOSITION SUMMARY:The Health Information Technician II is responsible for various aspects of patient medical records content.ESSENTIAL FUNCTIONS:Reasonable accommodations may be made to enable individuals with disabilities to perform the following essential functions.Greets patients, determining the appropriate routing of patient requests.Screens incoming calls, releasing general information concerning services and privacy policies, photocopying charges, turn-around time, and authorization requirements. Provides health information to properly authorized telephone requests from patients, insurance companies, and attorneys.Triages, attaches, and assigns incoming faxes accurately within EMR.Accurately scans incoming paper correspondence to Patient Documentation section of EMR in accordance with procedures.Responds to requests for medical information in a medical emergency.Performs other duties as required or assignedREQUIRED KNOWLEDGE & SKILLS:Advanced clerical training including typing, basic filing, office procedures and medical record terminology and practice.Strong knowledge of electronic medical record systems; knowledge of eClinicalWorks & EPIC preferred.A minimum of 2 years’ experience in a medical records department.Fluency in Spanish, Portuguese in addition to English preferred.High school diploma or equivalent.Advanced clerical training including typing, basic filing, office procedures and medical record terminology and practice.Relevant experience in clerical duties sufficient for individual development to the level of independent functioning.Computer literate. Proficient in the use of electronic medical record (EMR). Experience with eClinicalWorks preferred.Fluency in Spanish, Portuguese in addition to English.Interest and commitment in working with low-income and minority people.