Medical Records Specialist I (ON-SITE)

ZipRecruiter; Richmond (VA); Remote; USD 35,000 - 45,000; Full time

Job summary

A leading healthcare data platform is seeking an entry-level team member to process medical record requests while ensuring HIPAA compliance and safeguarding patient privacy. This remote-first role offers opportunities for growth in a collaborative environment.

Qualifications

• Ability to commute between locations and work overtime during peak seasons.
• Basic computer skills and familiarity with office equipment.

Responsibilities

• Process patient health information requests according to policies and procedures.
• Maintain confidentiality and security of privileged information.
• Respond to internal and external record requests.

Skills

Communication

Attention to Detail

Data Entry

Education

High School Diploma or GED

Job description

Job Description

Datavant is a data platform company and the world's leader in health data exchange. Our vision is that every healthcare decision is powered by the right data, at the right time, in the right format.

Our platform is powered by the largest, most diverse health data network in the U.S., enabling data to be secure, accessible, and usable to inform better health decisions. Datavant is trusted by leading life sciences companies, government agencies, and healthcare providers.

Joining Datavant means becoming part of a high-performing, values-driven team. We are tackling healthcare's complex problems with innovative, technology-forward solutions. Our team brings diverse professional, educational, and life experiences to realize our bold healthcare vision.

We are a healthcare data platform whose products enable organizations to securely move and connect data. Our network includes thousands of organizations, over 70,000 hospitals and clinics, 70% of the top 100 health systems, and 500+ data partners.

As a remote-first, collaborative team, we invest in our people, hiring high-potential, humble individuals who can grow with us. We empower our team members to shape their work environment to suit their needs.

Position Overview

This entry-level position handles the processing of all release of information (ROI), specifically medical record requests, ensuring timely, accurate delivery while safeguarding patient privacy and complying with HIPAA and company policies.

Responsibilities

1. Process patient health information requests according to policies and procedures.
2. Maintain confidentiality and security of privileged information.
3. Stay knowledgeable about company and facility software.
4. Follow code of conduct and policies.
5. Report work issues and fluctuations in volume to management.
6. Assist with additional duties as needed.
7. Apply medical privacy regulations to prevent unauthorized disclosures.
8. Manage and safeguard patient records, ensuring HIPAA compliance.
9. Prepare and assemble new patient charts from paper and electronic sources.
10. Create digital images of paperwork for electronic records.
11. Respond to internal and external record requests, retrieving and transmitting records appropriately.
12. Handle inbound and outbound calls; assist with patient walk-ins and administrative tasks such as faxes, mail, and data entry.
13. Meet productivity expectations and schedule pickups as required.
14. Perform other duties as assigned.

Qualifications

• High School Diploma or GED.
• Ability to commute between locations and work overtime during peak seasons.
• Basic computer skills and familiarity with office equipment.
• Strong communication skills in English.
• Attention to detail and accuracy in medical records.
• Strong data entry skills and ability to manage multiple tasks independently.
• Ability to work in a fast-paced environment responding to changing priorities.

Preferred Skills

• Healthcare experience.
• Experience in production or metrics-based roles.
• Customer service experience.
• Relationship-building skills.
• Ability to contribute ideas and suggest process improvements.

We value diversity and are an Equal Opportunity Employer. Salary ranges are competitive and based on industry benchmarks. We foster a culture of high growth and autonomy, emphasizing impact and personal development over titles.

At the end of the application, you will find voluntary demographic questions. Your responses are anonymous and help us improve our recruitment process. Responding is optional and does not affect your application.

Post-offer, some clients may require health screenings and vaccinations, with exemptions considered on a case-by-case basis.

This role is not eligible for sponsorship. We are committed to a discrimination-free workplace and providing accommodations for disabilities. For accommodations or more information, contact [e-mail].

For details on data collection and privacy, review our Privacy Policy.