Medical Records Specialist

Heritage Behavioral Health Center- HBHC; Decatur (IL); On-site; USD 24,796 - 30,307; Full time

Benefits offered by this job

Generous Time Off

Paid wellness day every other Friday

Tuition assistance

401(k) retirement options

Job summary

Heritage Behavioral Health Center- HBHC is seeking a dedicated Medical Records Specialist in Decatur, Illinois. In this role, you'll manage and maintain accurate client records while ensuring confidentiality. Your responsibilities include digitizing records, distributing medical charts, and performing clerical duties.

We're committed to fostering a mission-driven environment where you can thrive. Enjoy generous time off, wellness benefits, and opportunities for professional growth, including tuition assistance and loan forgiveness programs.

Qualifications

• Proven work experience as a Medical Records Clerk or similar role.
• Relevant training and/or certifications as a Medical Records Clerk.
• Customer service excellence and data entry experience.

Responsibilities

• Digitize all patients’ existing paper records and information.
• Maintain accurate records by following agency procedures.
• Complete clerical duties including answering phones and processing records.

Skills

Attention to detail

Organizational skills

Communication Skills

Information management

Education

High school diploma or equivalent

Tools

Microsoft Office

Job description

Medical Records Specialist – Decatur, Illinois

Salary: $18–$22/hour (Range based on education, experience, licensure or certification)

Schedule: Full-Time | Every other Friday off (paid wellness day)

About Heritage Behavioral Health Center

We are a mission‑driven Certified Community Behavioral Health Clinic located in Decatur, Illinois, dedicated to improving mental health and substance use care for individuals across a multi‑county area. At Heritage, we recognize that every role impacts client care—no matter the position.

Why You’ll Love Working Here

• Collaborative, mission‑driven work environment
• Every other Friday off – paid wellness days
• Competitive salaries aligned with state and national benchmarks

At Heritage, we believe in taking care of our staff so they can focus on caring for the individuals we serve. Our team members are our greatest asset—and we treat them as such.

Your Role: Medical Records Specialist

As a Medical Records Specialist, you will play a vital role in maintaining accurate and confidential client records to support quality care.

Core Responsibilities

• Digitize all patients’ existing paper records and information
• Distribute and relocate medical charts within the agency
• Maintain accurate records by following agency procedures
• Ensure patient charts, paperwork, and reports are completed accurately and on time
• Keep all medical records confidential and protected
• Complete clerical duties including answering phones, responding to emails, and processing patient admission and discharge records

Knowledge, Skills, and Abilities

• Proven work experience as a Medical Records Clerk or similar role
• Proficient in information management programs and MS Office
• Strong attention to detail with excellent organizational skills
• Relevant training and/or certifications as a Medical Records Clerk
• Good written and verbal communication skills

Qualifications

• High school diploma or equivalent (minimum requirement)
• Computer proficiency in Microsoft Office (Word, Excel, Outlook)
• Data entry experience
• Proven excellence in customer service
• Ability to manage multiple tasks simultaneously
• Experience working with a wide variety of customers, including individuals with mental illness or substance use disorders
• Reliable transportation

What We Offer

• Generous Time Off: Vacation, sick, personal, and holiday leave
• Wellness Benefits: Paid wellness day every other Friday, Employee Assistance Program (EAP), and fitness reimbursement
• Insurance: Health, dental, vision, flexible spending accounts, and additional life insurance; health insurance includes substantial agency contributions toward the cost
• Retirement: 401(k) and Roth options
• Professional Growth: Tuition assistance and continuing education opportunities
• Loan Forgiveness: Eligible through the National Health Service Corps

Ready to make a difference? Apply today and join a team that cares about your well-being as much as the individuals we serve!