Medical Assistant, Integrated Care

Heritage Behavioral Health Center- HBHC; Decatur (IL); On-site; USD 37,000 - 46,000; Full time

Benefits offered by this job

Every other Friday off – paid wellness

Vacation, sick, personal, and holiday 

Health, dental, and vision insurance

401(k) and Roth options

Tuition assistance & continuing ed

Job summary

Heritage Behavioral Health Center is hiring a full-time Medical Assistant for Integrated Care in Decatur, IL. You will be the first contact for patients, take vitals, document histories, and help with exams while coordinating referrals and labs.

A valid MA certification and a high school diploma are required, with reliable transportation. The role emphasizes confidentiality, teamwork, and efficient clinic operations within a supportive behavioral health setting.

Qualifications

• High School Diploma or equivalent required.
• Certification as a Medical Assistant required.
• Minimum age 21 years.
• Valid driver’s license with reliable transportation.

Responsibilities

• Welcome and check in patients, ensure all forms and consents are complete.
• Take vitals and document health histories, prepare patients for examinations.
• Assist with check-out, referrals, and coordination of lab services.
• Support nurses with care coordination, clinical monitoring, and patient flow.
• Maintain confidentiality and adhere to policies and procedures.

Skills

Interpersonal skills

Attention to detail

Organization

Education

High School Diploma or equivalent

Medical Assistant Certification

Job description

Medical Assistant (MA) – Integrated Care

Salary:$18–$22/hour (based on education, experience, and certification)

Schedule: Full-Time | Every Other Friday Off (Paid Wellness Day) | Monday–Friday, 8:00 AM–5:00 PM

Looking for a career where your work truly matters?

Heritage Behavioral Health Center is seeking a dedicated Medical Assistant (MA) to join our Integrated Care team!

About Heritage Behavioral Health Center

Heritage is a mission-driven Certified Community Behavioral Health Clinic (CCBHC) located in Decatur, Illinois. We provide comprehensive mental health and substance use services across multiple counties—ensuring individuals receive compassionate, high-quality care. At Heritage, every role contributes directly to our clients’ well-being and overall mission.

Why You’ll Love Working at Heritage

• Collaborative, mission-driven work environment
• Every other Friday off – paid wellness day
• Meaningful work that supports individuals with complex medical and behavioral health needs

We believe that when we care for our staff, they can better care for the individuals we serve. Our people are our greatest asset—and we treat them that way.

Your Role: Medical Assistant, Integrated Care

As a full-time Medical Assistant, you will be the first point of contact for clients receiving primary care services who may have serious mental illness and chronic health conditions. You will support our nursing team and play a vital role in clinical operations, patient engagement, and care coordination.

Core Responsibilities

• Welcome and check in patients, ensuring all forms, records, and consents are complete
• Prepare patients for examinations, take vitals, and document health histories
• Assist with check-out, referrals, and coordination of laboratory services
• Support nurses with care coordination, clinical monitoring, and patient flow
• Maintain a strong understanding of medical practices, administrative processes, and organizational policies
• Uphold strict confidentiality at all times

Successful candidates must demonstrate strong interpersonal skills, professionalism, attention to detail, and excellent organization.

Qualifications

• High School Diploma or equivalent
• Certification as a Medical Assistant
• Minimum age: 21
• Valid driver’s license, reliable transportation, and proof of automobile insurance

What Heritage Offers

Generous Time Off: Vacation, sick, personal, and holiday leave

Wellness Benefits:

• Every other Friday off (paid)
• Employee Assistance Program (EAP)
• Fitness reimbursement

Insurance Coverage:

• Health, dental, and vision
• Flexible spending accounts (healthcare & dependent care)
• Additional life insurance options
• Significant employer contributions toward health insurance premiums

Retirement:

401(k) and Roth options

Professional Growth:

Tuition assistance & continuing education opportunities