Medical Records Representative

United Surgical Partners International; Tampa (FL); On-site; USD 34,000 - 46,000; Full time

Job summary

AdventHealth Surgery Center Wellswood is hiring a Medical Records Representative to collect, maintain, and provide access to patient health information. The role emphasizes accuracy, privacy, and timely availability for authorized users.

The candidate should have 1–2 years hospital/medical records experience, knowledge of Joint Commission standards, and strong communication skills to support patients and staff in a fast-paced center.

Qualifications

• High School Diploma or equivalent required.
• 1–2 years hospital or medical records experience preferred.
• Knowledge of The Joint Commission Standards.
• Detail oriented and organized."
• Professional verbal and non‑verbal communication is required.
• Familiarity with insurance verification and collection processes.
• Ability to maintain positive relationships with patients and staff.
• Adherence to hospital financial and admitting policies.

Responsibilities

• Collect, maintain, and provide timely, accurate patient health information to authorized users.
• Ensure records are complete and compliant with policies.
• Support admissions and billing teams with documentation needs.

Skills

Detail oriented

Verbal and non-verbal communication

Phone etiquette

Customer service

Problem solving

Relationship building

Insurance verification

Medical records knowledge

Time management

Adherence to policies

Education

High School Diploma or equivalent

Job description

Medical Records Representative

AdventHealth Surgery Center Wellswood is hiring a Medical Records Representative

Welcome to AdventHealth Surgery Center Wellswood

At AdventHealth Surgery Center, we believe health and care are inseparable. Our mission is to care for every patient and their family as if they were our own. Each patient, each family, each and every time. Our technology allows surgeons to perform procedures in the specialty areas of: Orthopedics, Gastroenterology, Otolaryngology, General surgery, Pain Management, Spine, Ophthalmology, Urology, Plastic & Cosmetic surgeries.

Job Summary

The Medical Records Clerk is responsible for collecting, maintaining, and making available to authorized users timely, accurate and complete patient health information.

Required Skills

• High School Diploma or equivalent required
• Minimum 1-2 years of hospital or medical records experience required.
• Knowledge of The Joint Commission Standards
• Ability to use time wisely in preparing work area to meet high-paced demand.
• Show a genuine desire to work and improve the center as a whole.
• Must be detail oriented.
• Must be able to communicate verbally and non-verbally in a professional manner.
• Must be able to adhere to hospital financial and admitting policies.
• Ability to promote positive relationships with patients and staff.
• Must know insurance verification and collection processes.
• Must have problem solving and decision making skills.
• Professional appearance.
• Must demonstrate excellent phone etiquette and exceptional customer service skills.

What We Offer

As an organization, one way we care for our communities and each other is by providing a comprehensive benefits package that includes the following, subject to employment status:

• Medical, dental, vision, and prescription coverage
• Life and AD&D coverage
• Availability of short- and long-term disability
• Flexible financial benefits including FSAs and HSAs
• 401(k) and access to retirement planning
• Paid holidays and vacation

Who We Are

At USPI, we create relationships that create better care. We partner with physicians and healthcare systems to provide first-class ambulatory solutions throughout the United States. We are committed to providing surgical services in the most efficient and clinically excellent manner.

USPI is committed to, and proud of our inclusive culture. An inclusive culture, in our view, is respectful of differences and nurtures and supports the contributions of each individual, while also embracing and leveraging diversity. A diverse workforce, combined with an inclusive culture, makes USPI stronger and better able to meet the needs of our diverse patient and physician population.