Medical Records Processor (Remote)

b66aaeac-a7c7-4320-815b-262f9b100a0c; Provo (UT); Remote; USD 28,000 - 34,000; Full time

Benefits offered by this job

Health, Dental, Vision Insurance

401(k)

Basic Life/AD&D

Disability Insurance

Paid Time Off

Employee Assistance Program

Job summary

Rezolut is seeking a full-time remote Medical Records Processor to join our team. The role involves handling requests for medical and billing records from facilities, patients, attorneys, and other entities while maintaining PHI confidentiality.

The position supports a Monday–Friday, 40-hour schedule with a pay range of $20.46–$24.65 per hour, and open market coverage across multiple states. Health and retirement benefits are provided, along with paid time off and an employee assistance program.

Qualifications

• HS/Diploma GED equivalent required.
• Experience handling medical records or release of information is a plus.
• Familiarity with PHI confidentiality requirements is desirable.

Responsibilities

• Retrieve and process paper and electronic medical and billing records requests.
• Respond to general release requests while protecting PHI.
• Support record retrieval to assist patient care and payment processes.
• Perform clerical duties such as answering phones, scanning, copying, printing and mail.
• Draft communications to patients, payors, and outside entities as needed.
• Monitor and report status of patient concerns and missing information to management.

Skills

Interpersonal skills

HIPAA knowledge

Medical terminology

Organization

Customer focus

Independent work

Attention to accuracy

MS Office proficiency

Willingness to learn

Education

HS/GED equivalent

Tools

Microsoft Office

Internet resources

Job description

Rezolut is seeking a full-time remote Medical Records Processor to join our team!

Schedule is Monday - Friday, 40 hours/week | Pay Range: $20.46 - $24.65

Open to AL, AZ, CO, CA, FL, ID, LA, MO, NE, OK, TX, UT, VA, & PA Markets

Job Summary

The Medical Records Processor is responsible for retrieving and processing both paper and electronic medical and billing record requests from medical facilities, physicians, patients, attorneys or other entities and respond to other general release of patient information while maintaining the confidentiality and security of PHI

Essential Functions of a Medical Records Specialist

Works closely with administration and staff to support requests from patients and outside entities with obtaining records to support patient care and/or secure payment

Clerical duties, including answering phones, scanning, copying, printing and mail

Investigate and respond timely to inquiries received by email, phone, Teams or other means

Responsible for accurately documenting and actioning accounts

Draft communications to patients, patient representatives, payors, and outside entities as needed

Report on status of patient concerns, trends, missing information to management team

Competencies/Skills

• Outstanding communications and interpersonal abilities
• Knowledge of HIPPA and client confidentiality laws
• Basic understanding of medical terminology and administrative processes
• Strong organizational skills with an ability to effectively manage large amounts of detailed information
• Strong commitment to customer satisfaction and an ability to make quick and accurate decisions
• Ability to work independently with minimal supervision and as a part of a team
• Ability to work at a high-volume level of accuracy
• Proficient use of Microsoft Office applications (Word, Excel, Outlook) and internet resources
• Willingness to learn and take on new challenges, roles and duties as assigned

General Expectations

• Behave in a professional manner
• Committed to the constant pursuit of excellence and teamwork
• Be punctual for scheduled work and use time appropriately
• Perform duties in a conscientious and cooperative manner
• Maintain confidentiality and protect the Organization by abiding by laws and principles related to confidentiality

Required Education and Experience

HS/Diploma GED equivalent

What We Offer

• Health, Dental, & Vision Insurance
• 401(k)
• Basic Life/AD&D
• Disability Insurance
• Paid Time Off
• Employee Assistance Program

Position Type/Expected Hours of Work

Full time/40 hours

Other Duties

Please note this job description is not designed to cover or contain a comprehensive listing of activities, duties or responsibilities that are required of the employee for this job. Duties, responsibilities, and activities may change at any time with or without notice.