Medical Records Processing Specialist Onsite

CL 03b2f044 9464 4eca acb3 b0f8d383c28a; Grapevine (TX); On-site; USD 30,000 - 40,000; Full time

Benefits offered by this job

Paid Time Off

401k Match

Health Benefits

CRAFT Culture

Paid Floating Holiday & Volunteer Day

Job summary

HealthMark Group in Grapevine, Texas is seeking an entry-level Onsite Medical Records Processing Specialist to join their growing team. This role involves ensuring timely processing of ROI requests, maintaining accuracy, and providing excellent customer service.

The ideal candidate is a fast learner and dependable team player who thrives in a dynamic environment. HealthMark Group offers a range of benefits, including paid time off, health benefits, and a supportive culture.

Qualifications

• Entry-level position requiring a fast learner with a positive attitude.
• Dependable and capable of maintaining 100% ROI accuracy.
• Must be a team player who can communicate effectively with customers.

Responsibilities

• Complete all incoming ROI requests in a timely and efficient manner.
• Maintain 100% ROI accuracy and timely completion of STATs within an hour.
• Ensure confidentiality and security of medical records information.

Skills

Fast learner

Dependable

Quick worker

Team player

Positive attitude

Job description

Company

HealthMark Group is a leading provider of health IT solutions for healthcare providers across the country. By leveraging technology to reimagine the business of healthcare, HealthMark transforms administrative processes into seamless digital solutions. From patient intake technology supported by OTech, to HealthMark’s proprietary MedRelease platform for Release of Information, the company is pioneering an efficient, compliant, and patient-centric approach to support the entire spectrum of the patient information journey. HealthMark Group was founded in 2006 with corporate headquarters in Dallas, TX and has been named to both the Dallas 100 and the Inc. 5000 for multiple years in a row as one of the fastest growing companies in the region and in the country.

Job Description

HealthMark Group is growing and looking for bright, energetic, and motivated candidates to join our team. This is an entry level position and an exciting opportunity for someone looking to start their career with a fast-growing company. We are expanding rapidly and have created unique roles that need qualified candidates.

Position: Onsite Medical Records Processing Specialist

Location

Grapevine, Texas

Entry level job duties include but not limited to:

Job Role and Responsibilities

• Complete all incoming ROI requests in a timely and efficient manner.
• This position must maintain 100% ROI Accuracy.
• This position must complete all STATs within an hour and maintain a 24-hour turnaround time for all other ROI requests.
• This position must keep all queues current.
• Validates requests and authorizes for release of PHI according to established procedures.
• Performs quality checks on all work to ensure the accuracy of the release, confidentiality, and proper invoicing.
• Maintains confidentiality, security, and standards of ethics with the employer and medical records information during transport, storage, and disposal.
• Complete legal affidavits and questions as needed.
• Regularly scan ROI request into chart.
• Abides by the ROI policy specific to both HealthMark and the client.
• This position must maintain a neat, clean, and professional personal appearance and observe the dress code established by the client.
• This position must maintain a clean and orderly work area. Ensure that records and files are properly stored before leaving the area and ensure adequate supplies to meet needs.
• Maintain and update facility guide as needed.
• Provides excellent customer service by being attentive and respectful.
• Follows-through as promised.
• Proactive in identifying PT complaints with the ability to de-escalate as needed.
• Communicate effectively with customers.
• Achieve maximum customer satisfaction.

Qualities that the candidate for this position should include

• Fast learner
• Dependable
• Quick worker
• Team player
• Positive attitude
• Someone who strives to do more.

Benefits

• Paid Time Off
• 401k Match
• Health Benefits
• CRAFT Culture
• Paid Floating Holiday & Volunteer Day