Medical Records Coordinator - High-Volume Caller/Data Entry

Ultimate Staffing Services; BLOOMINGTON (MN); On-site; USD 37,000 - 42,000; Full time

Job summary

Ultimate Staffing Services in Bloomington, MN is seeking a detail-oriented, phone-focused records coordinator to retrieve medical records via high-volume calls, email, and fax, while delivering strong customer service. The role emphasizes data entry and precise documentation in our internal system, with a strong emphasis on confidentiality in a fast-paced office setting.

The ideal candidate has 1–2 years in an office or customer service role, can work independently, and demonstrates excellent

Qualifications

• 1-2 years of experience in an office or customer service environment.
• Prior exposure to EMR systems is a plus but not required.
• Self-starter comfortable spending most of the day on the phone.
• Strong confidentiality and attention to detail; able to work independently and follow procedures.
• Excellent verbal and written communication skills.

Responsibilities

• Conduct high-volume outreach to healthcare facilities (70-80+ calls daily) to request and follow up on medical records.
• Send medical authorization forms via fax and track progress.
• Perform initial and ongoing data entry related to medical record requests.
• Maintain accurate documentation of all client interactions in the internal database.
• Ensure client data and communications are handled with confidentiality.
• Adhere to established protocols while delivering professional communication.

Skills

Phone communication

Attention to detail

Confidentiality

Independent work

Written communication

Data entry

Tools

EMR systems

Job description

Ultimate Staffing Services in Bloomington, MN is seeking a detail-oriented, phone-focused records coordinator to retrieve medical records via high-volume calls, email, and fax, while delivering strong customer service. The role emphasizes data entry and precise documentation in our internal system, with a strong emphasis on confidentiality in a fast-paced office setting.

The ideal candidate has 1–2 years in an office or customer service role, can work independently, and demonstrates excellent