Medical Records Coordinator- AZ - Multispecialty Clinic

Midwestern University; Glendale (AZ); On-site; USD 42,000 - 52,000; Full time

Benefits offered by this job

Wellness facility on-site

Tuition reimbursement

403(b) retirement plan

Health, dental, and vision insurance

Job summary

Midwestern University is seeking a Medical Records Coordinator to manage records for all practices within the Multispecialty Clinic. The role reports to the Assistant Director of Patient Accounts and involves HIPAA compliance, scanning, and processing requests for patient information.

The position requires a High School diploma or GED with 2 years of medical record experience or a relevant certificate, and strong attention to detail and communication skills.

Qualifications

• High School diploma or GED with 2 years medical record management experience.
• Experience with HIPAA and safeguarding patient records.
• Excellent interpersonal and communication skills.

Responsibilities

• Ensure medical documents are completed and signed off by providers.
• Image and scan documents into the EMR system.
• Receive and process requests for patient health information.
• Issue medical files to authorized persons/agencies.
• Participate in medical record audits.
• Answer inbound/outbound calls.
• Train staff on processing medical records.

Skills

Attention to detail

Interpersonal skills

Communication skills

Customer service

Education

High School diploma or GED

Medical records cert/certificate program

Tools

MS Office (Word, Excel, Outlook)

Job description

Summary

The Medical Records Coordinator position is responsible for all records management as they pertain to all practices within the Midwestern University Multispecialty Clinic. The position reports to the Assistant Director of Patient Accounts.

• Ensure medical documents, including lab/imaging/consult reports, phone messages, and other paperwork, are completed and signed off on by providers.
• Imaging and scanning of medical documents into electronic medical record system.
• Receive and process requests for patient health information in accordance with Midwestern University policies and procedures.
• Issue medical files to persons and agencies according to government laws and regulations.
• Participate in medical record audits.
• Answer inbound/outbound calls.
• Train other employees on processing medical records.
• Maintain an organized, neat work-area.
• Responsible for safeguarding patient records and ensuring compliance with HIPAA standards.
• Work with the IT department on issues relating to medical record management.
• May assist with administrative duties such as opening mail, ordering office supplies, etc.
• Other duties as assigned.

Summary

The Medical Records Coordinator position is responsible for all records management as they pertain to all practices within the Midwestern University Multispecialty Clinic. The position reports to the Assistant Director of Patient Accounts.

Essential Duties And Responsibilities

• Ensure medical documents, including lab/imaging/consult reports, phone messages, and other paperwork, are completed and signed off on by providers.
• Imaging and scanning of medical documents into electronic medical record system.
• Receive and process requests for patient health information in accordance with Midwestern University policies and procedures.
• Issue medical files to persons and agencies according to government laws and regulations.
• Process records for discharges/dismissed patients.
• Participate in medical record audits.
• Answer inbound/outbound calls.
• Train other employees on processing medical records.
• Maintain an organized, neat work-area.
• Responsible for safeguarding patient records and ensuring compliance with HIPAA standards.
• Work with the IT department on issues relating to medical record management.
• May assist with administrative duties such as opening mail, ordering office supplies, etc.
• Other duties as assigned.

Qualifications

To perform this job successfully, an individual must be able to perform each essential duty satisfactorily. Must be able to work in a constant state of alertness and safe manner and have regular, predictable, in-person attendance. The requirements listed below are representative of the knowledge, skill, and/or ability required. Reasonable accommodations may be made to enable individuals with disabilities to perform the essential functions.

Other Qualifications

Must be able to demonstrate that customer service is a high priority. Must enjoy fast paced work environment and must have high level of detail and accuracy. Knowledge of business office practices, procedures, and equipment related to medical records required and also produces timely records releases as requested. Able to adhere to HIPPA laws at all times required. Must possess ability to scan / index patient records with accuracy. Must possess excellent interpersonal and communication skills.

Education and/or Experience

High School diploma or GED equivalent is required with 2 years of medical record management experience. Or a diploma/certificate from an accredited school of medical record management/medical office assistant program with at least 1 year of healthcare related experience.

Computer Skills

Computer proficiency in MS Office (Word, Excel, Outlook) required.

Physical Demands

The physical demands described here are representative of those that must be met by an employee to successfully perform the essential functions of this job. Reasonable accommodations may be made to enable individuals with disabilities to perform the essential functions. Ability to routinely lift 20 lbs.; vision correctable to 20/20 in one eye, hearing correctable to normal, ability to tolerate prolonged sitting; ability to stoop, stand, use of fingers, hands and arms; ability to tolerate repeated routine tasks.

Work Environment

The work environment characteristics described here are representative of those an employee encounters while performing the essential functions of this job. Reasonable accommodations may be made to enable individuals with disabilities to perform the essential functions. The noise level in the work environment is usually moderate (examples: business office with computers and printers, light traffic).

Midwestern University is a private, not-for-profit organization that provides graduate and post-graduate education in the health sciences. The University has two campuses, one in Downers Grove, Illinois and the other in Glendale, Arizona. More than 6,000 full-time students are enrolled in graduate programs in osteopathic medicine, dentistry, pharmacy, physician assistant studies, physical therapy, occupational therapy, nurse anesthesia, cardiovascular perfusion, podiatry, optometry, clinical psychology, speech language pathology, biomedical sciences and veterinary medicine. Over 500 full-time faculty members and 400 staff members are dedicated to the education and development of our students in an environment that encourages learning, respect for all members of the health care team, service, interdisciplinary scholarly activity, and personal growth.

We offer a comprehensive benefits package that includes medical, dental, and vision insurance plans as well as life insurance, short/long term disability and pet insurance. We offer flexible spending accounts including healthcare reimbursement and child/dependent care account. We offer a work life balance with competitive time off package including paid holiday’s, sick/flex days, personal days and vacation days. We offer a 403(b) retirement plan, tuition reimbursement, child care subsidy reimbursement program, identity theft protection and an employee assistance program. Wellness is important to us and we offer a wellness facility on-site with a fully equipped fitness facility.

Midwestern University is an Equal Opportunity/Affirmative Action employer that does not discriminate against an employee or applicant based upon race; color; religion; creed; national origin or ancestry; ethnicity; sex (including pregnancy); gender (including gender expressions, gender identity; and sexual orientation); marital status; age; disability; citizenship; past, current, or prospective service in the uniformed services; genetic information; or any other protected class, in accord with all federal, state and local laws, and regulation. Midwestern University complies with the Smoke-Free Arizona Act (A.R.S. 36-601.01) and the Smoke Free Illinois Act (410 ILCS 82/). Midwestern University complies with the Illinois Equal Pay Act of 2003 and Arizona Equal Pay Acts.

Experience

Required

• 2 years of medical record management experience.

Education

Required

• High School or better

Equal Opportunity Employer/Protected Veterans/Individuals with Disabilities

This employer is required to notify all applicants of their rights pursuant to federal employment laws. For further information, please review the Know Your Rights notice from the Department of Labor.