Medical Records Coordinator

Hmixray; Owings Mills (MD); On-site; USD 28,000 - 32,000; Full time

Job summary

RadNet is seeking a Clinical Operations Liaison to coordinate between operations and referring physician offices, focusing on scheduling, registration, and image retrieval protocols. You will help streamline processes and provide training and operational support to drive efficiency and referrals.

The role requires familiarity with eRad RIS/PACS, ability to manage projects, and strong communication skills. This is an on-site position with occasional project involvement and a professional

Qualifications

• 1 year of experience in eRad RIS and eRad PACS systems and can manage projects independently.
• Understand most aspects of operations to include scheduling, registration, RIS account review, PACS query and Patient Folder.
• Work directly with operations and referring practises to offer opportunities for support through office educational training and operational assistance (ordering, scheduling, image and report retrieval).
• Support Operations in the sites with special project implementations.

Responsibilities

• Liaison between operations and referring physician offices.
• Understand all aspects of clinical operations to include: scheduling, registration, technologist’s role, etc.
• Work with operations and referring practises to offer support through office educational training or operational assistance.
• Streamline referring physician processes to increase referrals/volume.
• Provide efficient solutions and services to referring physicians that Advanced Radiology can provide.
• Communicate clearly both verbally and in writing to large groups.
• Represent Clinical Operations on project teams and task forces.
• Collaborate with Operations to achieve targeted volumes and organizational objectives.
• Understand external market forces affecting operations and revenues.
• Maintain professionalism with internal and external customers.
• Support site projects and image retrieval protocols.
• Create value-adding solutions for the organization.
• Adhere to laws, privacy, and confidentiality requirements.

Skills

RIS/PACS systems

Project management

Tools

eRad RIS

eRad PACS

Job description

Responsibilities

Schedule: Monday-Friday 8:00am-4:30pm

Essential Duties and Responsibilities

• Liaison between operations and referring physician offices.
• Understand all aspects of clinical operations to include: scheduling, registration, technologist’s role, etc.
• Work directly with operations and referring practise to offer opportunities for support through office educational training (specific to their needs) and or operational assistance (ordering, scheduling job aides, image transfer protocols).
• Look for opportunities to streamline referring physician processes, including steps that make using Advanced Radiology an important/necessary part of the process (solidifying referral/volume).
• Offer efficient solutions and services to referring physicians that Advanced Radiology can provide on their behalf.
• Ability to verbally communicate thoughts clearly, and express ideas clearly, concisely, and logically.
• Written communication skills sufficient to develop and distribute written information to large groups in a clear and concise manner.
• Represent Clinical Operations on various project teams and task force assignments.
• Work in an organized manner, discuss ideas, and receives support before implementing.
• In conjunction with Operations, help achieve targeted volumes for business operations to achieve organisational objectives.
• Understand external forces in the market that could affect operations and revenues.
• Always professional and courteous: support internal and external customers efficiently, effectively, and positively.
• Support Operations in the sites with special project implementations and image retrieval.
• Create solutions that add value to the organization.
• Perform job responsibilities in an ethical, compliant manner; complies with laws affecting the workplace and /or job responsibilities. Maintains employee and patient confidentiality.
• Work in conjunction with Operations on image retrieval and image send protocols.

PLEASE NOTE: This is not an exhaustive list of all duties, responsibilities and requirements of the position described above. Other functions may be assigned and management retains the right to add or change duties at any time.

Minimum Qualifications, Education and Experience

• Must have 1 year of experience in eRad RIS and eRad PACS systems and can manage projects independently.
• Understand most aspects of operations to include, scheduling, registration, RIS account review, PACS query and Patient Folder
• Work directly with operations and referring practise to offer opportunities for support through office educational training (specific to their needs) and or operational assistance (ordering, scheduling, image and report retrieval).
• Support Operations in the sites with special project implementations.

Quality Standards

• Communicates, cooperates, and consistently functions professionally and harmoniously with all levels of supervision, co-workers, patients, visitors, and vendors.
• Demonstrates initiative, personal awareness, professionalism and integrity, and exercises confidentiality in all areas of performance.
• Follows all local, state and federal laws concerning employment to include but not limited to: I-9, Harassment, EEOC, Civil rights and ADA.
• Follows OSHA regulations, RadNet and site protocols, policies and procedures.
• Follows HIPAA, compliance, privacy, safety and confidentiality standards at all times.
• Practices universal safety precautions.
• Promotes good public relations on the phone and in person.
• Adapts and is willing to learn new tasks, methods, and systems.
• Reports to work regularly as scheduled; consistently punctual with respect to working hours, meal and rest breaks, and maintains satisfactory personal attendance in accordance with RadNet guidelines.
• Consistently adheres to the time management policies and procedures.
• Completes job responsibilities in a quality and timely manner.

Pay Range: $20.00 - $23.00 / Hourly